Objectives

The primary objective of this tender is to establish a 2-month contract for pottering services at Ngwelezana Hospital. The services aim to facilitate patient movement, transport of specimens, delivery of medical gases, mortuary duties, and other related hospital logistics to support hospital operations efficiently.

Scope

The scope includes providing pottering services within Ngwelezana Hospital, covering:

• Transporting patients in wheelchairs, stretchers, and beds as scheduled or requested.
• Moving deceased patients and their belongings to the mortuary.
• Delivering and collecting medical specimens, blood, and blood products.
• Transporting medical records, x-rays, pharmacy scripts, and medical gases.
• Providing ad hoc and routine services related to patient and equipment movement.
• Ensuring compliance with infection control, occupational health, and safety policies.

The services are to be delivered over a period of two months, with specified response times for emergency, urgent, and routine movements as detailed in the specifications.

Technical Requirements

• Provision of sufficient staff (e.g., 28 staff during day shift, 6 during night shift, plus supervisors).
• Transport equipment including wheelchairs, stretchers, trolleys, and medical gases.
• Adherence to hospital policies, infection control, and occupational health standards.
• Provision of materials and equipment necessary for service delivery, including PPE and specimen baskets.
• Response times for various movements: emergency (5 min), urgent (15 min), routine (30 min), and pre-booked movements with specified lead times.
• Regular liaison with hospital staff, infection control, and safety officers.

Skills Requirements

• Staff must be trained in patient handling, infection control, and transportation procedures.
• Proper personal hygiene and appearance standards must be maintained.
• Staff should be trained in lifting, handling patients, and transporting specimens and blood products.
• Ability to respond promptly to emergency and urgent requests within specified response times.
• Competence in liaising with hospital departments and adhering to hospital policies.
• Knowledge of occupational health and safety regulations and infection control guidelines.