Objectives

The primary objective of this tender is to appoint a service provider to provide comprehensive short-term insurance coverage for all assets owned by Waterberg District Municipality (WDM). The insurance aims to ensure assets are protected against damage or theft, and that the municipality can be compensated by the insurer in case of loss.

Scope

The scope includes providing insurance cover for a wide range of assets and risks, such as:

• Buildings (e.g., main office, disaster centers, fire stations, storerooms, air conditioners, etc.)
• Business interruption due to fire, flood, or property damage
• Office contents (contents within buildings, theft, malicious damage, locks, keys)
• Business risks (municipal property, laptops, tablets)
• Theft of property in open but fenced areas
• Glass (internal and external)
• Money (on premises, in transit, away from premises)
• Fidelity guarantee (employee theft, fraud, embezzlement)
• Goods in transit (fire, explosion, collision, overturning)
• Group personal accident cover for various municipal officials and councillors
• Electronic equipment (printers, scanners, desktops, software)
• Machinery breakdown (generators, control units, saws, etc.)
• Motor fleet (cars, LDVs, trucks, trailers, high-value vehicles)
• Liabilities (public and employer’s liability)
• Motor third-party liability (emergency equipment, plant & equipment)

The insurance coverage is to be valid for a period of 36 months, with possible renewal based on performance and financial considerations.

Technical Requirements

The service provider must:

• Provide insurance for all specified assets and risks as detailed in the scope of work.
• Ensure coverage is comprehensive, including damage, theft, malicious damage, business interruption, and liability risks.
• Submit a fixed-cost proposal valid for 90 days post-closing date.
• Participate in negotiations to finalize scope, work plan, and service level agreements.
• Deliver a detailed work program and turnaround times for claims processing.
• Provide regular monthly reports on the progress and claims status.
• Complete and sign all contractual documentation, including the Service Level Agreement (SLA).
• Ensure timely commencement and completion of the project within the 36-month period.

Skills and Experience Requirements

The bidder must demonstrate:

• Proven experience in providing comprehensive insurance cover for municipal or similar assets, with at least five relevant projects completed or ongoing.
• Extensive knowledge of short-term insurance policies, risk management, and claims handling.
• Availability of a qualified project team with relevant experience in insurance industry, including CVs of at least two key team members.
• Capability to provide a Public Liability insurance cover of not less than R10 million, with proof attached.
• Ability to provide references and supporting documentation for similar projects successfully executed.
• Availability of the necessary infrastructure and capacity to deliver services over the contract period.

Summary

The successful bidder will be responsible for delivering comprehensive short-term insurance coverage aligned with the municipality’s asset portfolio and risk profile, ensuring effective risk mitigation, prompt claims management, and compliance with contractual and technical standards.