Objectives

The primary objective of this tender is to appoint a suitably qualified and experienced service provider to undertake the repair, servicing, and maintenance of all horticultural machinery at Harold Porter National Botanical Garden. The contract aims to ensure the operational efficiency and longevity of the machinery over a period of five years, supporting SANBI’s conservation, research, tourism, and environmental education activities.

Scope

The scope of work includes:

• Repair, servicing, and maintenance of various horticultural machinery at Harold Porter NBG.
• Machines involved include chainsaws, brushcutters, pole pruners, hand drills, edge trimmers, ride-on lawn mowers, woodchippers, and generators.
• Provision of call-out services, labour, parts, and lubricants for repairs and maintenance.
• Potential future servicing of additional machinery purchased during the contract period.

The service provider must also indicate call-out fees and hourly labour rates, with invoicing for parts and lubricants during repairs.

Technical Requirements

The technical requirements include:

• Provision of labour rates per hour and call-out fees for repairs and maintenance.
• Replacement of parts and lubricants as needed during servicing.
• Service and maintenance of specified equipment, including but not limited to:
• Chainsaws (e.g., Stihl MS 382)
• Brushcutters (e.g., Stihl FS 510C, FS 410C)
• Pole pruners (e.g., Stihl HT 103)
• Hand drills (e.g., Stihl BT 45)
• Edge trimmers, ride-on mowers, woodchippers, generators, etc.
• Service providers must include documentation such as proof of insurance, tax compliance, relevant qualifications, and references.
• Adherence to health and safety policies and site regulations.

Skills Requirements

The successful bidder must demonstrate:

• At least 7-8 years of relevant experience in machinery maintenance, with supporting documentation.
• Proven track record of servicing similar machinery, supported by reference letters from previous clients within the last five years.
• Qualified personnel with relevant technical qualifications in mechanical or engineering fields, with a minimum of 2-4 years of experience.
• Capability to provide timely repairs, maintenance, and technical support.
• Operational capacity within the local area, with proof of a physical office or workshop in the province where the service will be rendered.
• Financial stability demonstrated through bank ratings and financial statements.