Objectives

The primary objective of this tender is to appoint a qualified service provider to deliver security services at the Jansenville Office of the Department of Social Development in the Sarah Baartman District for a period of one month. The goal is to establish a secure environment to protect departmental assets, personnel, clients, and information, ensuring continuous and effective security operations aligned with relevant legislation.

Scope

The scope encompasses comprehensive security services including:

• Guarding Services:
  • Access control at vehicle and pedestrian entrances, administration blocks, and all properties on site.
  • Screening and searching of visitors, vehicles, and parcels.
  • Implementation of identification, authorization, record-keeping, escorting, and detection of prohibited items.
  • Perimeter surveillance, patrols, and quick response with patrol monitoring systems and response vehicles available 24/7.
• Personnel Security:
  • Patrolling perimeter fences and residences.
  • Escort of visitors, service providers, and clients.
• Property Security:
  • Preventing damage and theft of property.
  • Identifying and investigating culprits.
  • Record keeping of all access and security-related activities.
• Administrative and Reporting:
  • Maintaining security registers, occurrence books, visitor logs, and prohibited items registers.
  • Providing monthly security reports and payroll documentation.

The services include provision of trained security personnel, equipment, uniforms, and operational support as specified.

Technical Requirements

The technical specifications include:

• Provision of security personnel with PSIRA registration (Shift Supervisors: Grade B; Guards: Grade C).
• Minimum experience of three (3) years for supervisors and one (1) year for guards in guarding services.
• Security staff must be neatly dressed in identifiable uniforms, carry identification cards, and be equipped with necessary security aids (e.g., whistles, radios, handcuffs, pepper spray, torches, metal detectors).
• Implementation of access control measures including screening, searching, and permit issuance, utilizing available technology such as CCTV, metal detectors, and X-ray machines.
• Availability of a fully equipped patrol vehicle and rapid response capabilities, including panic buttons for guards.
• Establishment of a 24/7 security control centre with backup support and response vehicles.
• Compliance with all relevant legislation including PSIRA, Private Security Industry Regulatory Act, Occupational Health and Safety Act, and others.
• Proper documentation and record-keeping in prescribed registers and logs.
• Training of security personnel in emergency procedures, firefighting, and relevant legislation.

Skills Requirements

The successful bidder must demonstrate:

• Experience of at least two (2) years in providing guarding and related security services, or at least one (1) director with a minimum of five (5) years’ experience in security management.
• Qualified security personnel registered with PSIRA, with valid certificates and clearances.
• Ability to conduct thorough screening, searches, and access control procedures.
• Proficiency in operating security equipment such as CCTV, metal detectors, X-ray machines, and patrol monitoring systems.
• Capacity to maintain detailed records and reports, including occurrence books, visitor logs, and incident reports.
• Effective communication skills in English and local languages relevant to the area.
• Ability to respond swiftly to emergencies and coordinate with law enforcement and emergency services.
• Capacity to train and supervise security staff in compliance with legislative and departmental requirements.