Objectives

The primary objective is to supply and install durable, hygienic, and tamper-proof wall-mounted paper towel dispensers across clinical hand-wash basins, ward areas, and restrooms at the King Dinuzulu Hospital Complex. The project aims to elevate infection prevention and control standards while providing reliable, low-maintenance hand-drying facilities for healthcare workers, patients, and visitors.

Scope of Work

The contract encompasses the delivery and installation of 100 wall-mounted paper towel dispensers, complete with all mounting hardware and accessories. Installation locations will be determined by the end-user and validated by the hospital maintenance department. Key scope parameters include:

• Project Duration: Three weeks from the official site handover date.
• Operational Constraints: All installation activities must occur during standard hospital working hours without disrupting clinical operations or patient care.
• Site Management: The contractor is solely responsible for securing materials, providing on-site storage, protecting existing hospital infrastructure, and covering costs for any accidental damage caused during execution.
• Compliance Monitoring: The entire project will be supervised by the hospital maintenance team, requiring a signed commitment letter between the service provider and the Chief Artisan.

Technical Requirements

Bidders must supply brand-new, heavy-duty folded paper towel dispensers that meet stringent clinical and environmental standards. Mandatory technical specifications include:

• Construction & Material: Minimum 1.2mm (18-Gauge) Grade 304 brushed stainless steel or high-impact, vandal-resistant ABS composite engineered for clinical use. Must comply with SABS material certification standards.
• Capacity & Compatibility: Designed to hold 400–500 standard C-fold, Z-fold, or interfold paper towels.
• Security & Monitoring: Flush-mounted heavy-duty tumbler cylinder lock to prevent tampering, paired with a front-facing clear viewing window for inventory tracking without unlocking.
• Dimensions: Height 350–400mm × Width 270–300mm × Depth 100–130mm.
• Hygiene & Chemical Resistance: Seamless interior/exterior design with zero exposed crevices to prevent moisture retention and mold growth. Must withstand rigorous washdowns with hospital-grade disinfectants without corrosion, aligning with Infection Prevention and Control (IPC) policies.
• Accessories: Two metal refill keys per unit, heavy-duty masonry wall plugs, and stainless steel mounting screws.
• Packaging: Individual units wrapped in scratch-resistant polyethylene film and placed in protective cartons. Bulk consignment must be secured on heavy-duty corrugated pallets/crates with high-tensile strapping. Silica gel desiccants must be included to prevent humidity-related damage during transit and storage.
• Warranty & Guarantee: Minimum 12-month guarantee on workmanship and a 24-month warranty on structural and mechanical components against manufacturing defects.

Skills and Qualification Requirements

Contractors must demonstrate operational readiness, regulatory compliance, and relevant experience:

• Personnel Certification: Submission of certified copies of qualified technicians/installers who will perform the work.
• Safety Documentation: Provision of a comprehensive safety file and an approved risk assessment prior to mobilization. Strict adherence to the Occupational Health and Safety Act, including use of PPE, work zone barricading, and staff identification via company badges or safety wear.
• Proven Experience: Valid proof of at least two previous contracts supplying similar goods to any sphere of government.
• Material Documentation: Submission of Material Safety Data Sheets (MSDS) for all installed materials.
• Regulatory Compliance: Full alignment with the National Building Regulations, KZNPA Standard Preambles, General Electrical/Building Specifications, and OHSA regulations.

Key Contractual and Procedural Notes

80/20 Preference Point System: Evaluation uses a weighted scoring model where 80 points are allocated for price competitiveness and 20 points for specific socio-economic goals, primarily rewarding South African-owned enterprises. This system ensures value for money while advancing transformation targets.

Compulsory Site Briefing: Attendance at a mandatory pre-bid briefing session is strictly required. Failure to attend results in automatic disqualification, regardless of quotation quality.

Sample Submission Requirement: A physical sample must accompany the initial quotation. Additionally, the highest-scoring bidders may be formally requested to submit further samples for objective verification before final contract award.

Performance Penalties: A daily penalty of R100 applies for delays beyond the agreed completion period or failure to fulfill contractual obligations. Repeated non-compliance may trigger contract termination.

Contract Guarantee: The successful bidder must furnish a performance security (bank guarantee or irrevocable letter of credit) within 30 days of contract notification.