Tender Summary: Diagnosis and Repairs of Smart TVs

Objectives

The primary objective is to appoint a competent service provider to conduct diagnostic assessments and repair services for Smart TVs. The municipality seeks to maintain functional audiovisual equipment efficiently while complying with public procurement legislation, ensuring value for money, and applying preferential scoring mechanisms to advance socio-economic development goals.

Scope

• Service Type: Fault diagnosis and repair of Smart TV units.
• Contract Award: Single lot procurement.
• Pricing Documentation: Bidders must submit a fully completed pricing schedule aligned with the municipality's standard template.
• Governing Framework: Services are subject to the General Conditions of Tender, Conditions of Purchase, and the Preferential Procurement Regulations of 2022.
• Price Validity: All quoted prices must remain binding for a minimum of thirty (30) days from the submission date.

Technical Requirements

• Proven capability to diagnose hardware and software faults in Smart TVs and execute compliant repairs.
• Electronic submission exclusively via the municipal procurement portal; fax submissions are strictly prohibited.
• Mandatory upload of the fully completed pricing schedule to the Informal Tender Portal before the closing deadline. Failure to comply results in automatic exclusion.
• Active registration on the Nelson Mandela Bay Supplier Database is required before contract execution.
• Strict adherence to all supply chain management directives, including accurate completion of mandatory procurement forms and compliance declarations.

Skills Requirements

Although specific certifications are not itemised in the notice, bidders must demonstrate:

• Technical expertise in troubleshooting and repairing modern Smart TV systems, including display panels, power supplies, and smart connectivity modules.
• Proficiency in completing municipal pricing schedules and procurement documentation accurately under strict timeframes.
• Familiarity with public sector procurement compliance, supplier registration procedures, and preferential procurement scoring.
• Operational reliability to honour the thirty-day pricing validity period and deliver services in line with municipal quality and turnaround standards.

Explanation of Unusual or Complicated Terms

• 80/20 System: A preferential procurement evaluation model mandated by national regulations. Eighty percent of the total evaluation score is allocated to price competitiveness, while twenty percent is reserved for specific socio-economic goals, such as black economic empowerment, local enterprise participation, and job creation.
• Non-Responsive Bid: A submission that fails to meet mandatory administrative or procedural requirements (e.g., missing the pricing schedule upload or exceeding the deadline). Non-responsive bids are immediately disqualified and not considered for technical or financial evaluation.
• Informal Tender Portal: The municipality's official digital platform for the electronic submission, tracking, and management of informal procurement bids. All tender responses must be uploaded through this system to be considered valid.