Objectives

The primary objective of this tender is to procure a licensed patch management software solution, accompanied by professional implementation, server deployment, and targeted staff training. The municipality seeks to enhance IT security, streamline update processes, and maintain system compliance across its infrastructure. Contract evaluation follows a standard municipal scoring model, allocating 80 points to price competitiveness and 20 points to socio-economic transformation goals, ensuring value for money while supporting designated ownership categories.

Scope

The successful bidder will deliver a complete software and services package encompassing:

• Supply of a commercial licence for Patch Manager Plus software.
• Full implementation, configuration, and integration of the solution.
• Installation and deployment across five (5) municipal servers.
• Structured training programmes for two (2) designated IT Technicians.
• Formalisation of the agreement through a written municipal contract upon award.

Technical Requirements

Bidders must meet strict delivery and compliance standards:

• Software & Server Deployment: Provision of a fully operational Patch Manager Plus licence capable of integrating with the municipality's existing server architecture. Implementation must include complete setup, connectivity validation, and functionality testing across all five servers.
• Training Deliverables: Development of practical, role-specific training materials and hands-on sessions covering software navigation, patch scheduling, vulnerability reporting, and routine troubleshooting.
• Mandatory Compliance Documentation: Valid Tax Compliance Certificate or SARS-issued PIN, active Central Supplier Database (CSD) registration, and completion of all prescribed Municipal Bidding Documents (MBD 4, MBD 6.1, MBD 8, and MBD 9).
• Quotation Integrity: Any amendments to pricing or terms must be manually initialled and dated by the authorised representative; unsigned alterations will result in immediate disqualification.

Skills Requirements

Although the tender does not mandate specific certifications, the deliverables require the bidding organisation to demonstrate:

• Qualified IT engineers with proven experience in enterprise software deployment and server-side integration.
• Technical expertise in vulnerability assessment, automated patch distribution, and cross-environment compatibility testing.
• Instructional capability to design and deliver effective technical training for municipal IT personnel.
• Project management competence to coordinate implementation schedules, manage server access protocols, and execute knowledge transfer within the agreed lead time.

Notes on Procurement Terms

This tender operates under standard South African municipal supply chain regulations. The 80/20 preference point system is a statutory scoring framework where 80 points reflect price competitiveness and 20 points reward socio-economic transformation goals (e.g., ownership demographics). The CSD PIN is a unique identifier issued by the National Treasury to verify a supplier's tax compliance and registration status. MBD 9 is a legally binding declaration requiring bidders to confirm that their proposal was developed independently, without collusion, price-fixing, or market-allocation agreements with competitors. All standard compliance forms must be accurately completed to avoid invalidation.