Tender Summary: IBM SPSS Statistics Licence Provision, Support and Administration

Objectives

To procure a qualified supplier for the provisioning, ongoing technical support, and administrative management of IBM SPSS Statistics software licenses. This ensures consistent, compliant, and uninterrupted access to statistical analysis tools for university research, teaching, and administrative functions.

Scope

• Licence Provision: Supply of new, unused IBM SPSS Statistics licences aligned with institutional demand.
• Support & Administration: Continuous technical assistance, licence activation, user provisioning, compliance monitoring, and system maintenance.
• Delivery & Installation: All goods and services must be delivered within standard university working hours (Monday–Friday, 07:30–16:00), inclusive of packing, installation, handling, and shipping.
• Scope Adjustments: The University reserves the right to modify the quantity or extent of supplies during the tender phase without initiating a new procurement cycle.

Technical Requirements

• All supplied items must be brand new, unused, and neither second-hand nor reconditioned.
• Products must comply with the Occupational Health and Safety Act (Act No. 85 of 1993) and associated standards.
• Equivalent software or hardware may be proposed, provided complete specifications, manufacturer details, and supporting documentation are submitted for University evaluation.
• Pricing must be firm, inclusive of all delivery, installation, and handling costs, with explicit delivery timelines stated upon purchase order receipt.
• Bidders must maintain operational facilities capable of fulfilling the contract, subject to University inspection with prior notice.

Skills Requirements

While detailed competencies are specified in the full tender package, bidders must demonstrate:

• Proven expertise in enterprise software licensing, deployment, and lifecycle administration.
• Certified or experienced IT support personnel capable of managing complex statistical software environments and resolving technical issues promptly.
• Administrative and financial capacity to manage contract compliance, invoicing, and reporting in accordance with university procurement standards.

Notable Terms & Conditions

• Deed of Suretyship: A legally binding guarantee issued by an approved South African bank, building society, insurance provider, or guarantee corporation, ensuring the contractor fulfills all contractual obligations.
• Exchange Rate Variation Clause: Applies to international transactions. If foreign exchange rates shift favorably after payment, any resulting financial gain must be immediately remitted to the University. Prior tender approval and documentary proof of payment dates and exchange rates are mandatory.
• Unbalanced Pricing: Tenders with significantly skewed unit prices that could adversely affect university interests may be rejected.
• Award Flexibility: The University may award contracts per item, in groups, or reject all tenders without obligation to accept the lowest bid. Minor technical defects may be waived if doing so serves the university's best interests.

Note: Specific licence quantities, service level agreements, and detailed technical specifications are contained within the complete tender documentation. This summary reflects the core requirements and general conditions provided.