Re-advertisement: Provision of Electronic Meter Reading System for a Period of 36 Months

8/2/8/2025-2026C

2026-06-12 10:00

2026-07-06 11:00

Amathole District Municipality

Computer Software Supply and License Management, Data Capturing, Cleansing and Verification, Electrical Equipment and Supplies, Electrical Services, Information and Communications Technology, Meter Supply, Installation and Maintenance, Telecommunications, Broadcasting and WiFi

East London, Eastern Cape

Amathole District Municipality

Amathole District Municipality Tenders

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PROJECT NAME:         RE-ADVERTISEMENT: PROVISION OF ELECTRONIC METER READING SYSTEM FOR A PERIOD OF 36 MONTHS

 

BID NO.:                       8/2/8/2025-2026(C)

 

Bids are hereby invited for the Re-Advertisement: Provision of Electronic Meter Reading System for a Period of 36 Months.

 

The minimum specifications are detailed in the Bid document. Bid documents are available on ADM’s website – www.amathole.gov.za on Friday, 05 June 2026.

 

Technical Enquiries should be addressed to Mr S.M. Dlabathi on Tel. No.: 043 701 4166 / 083 867 1325.

 

A compulsory briefing session will be held on Friday, 12 June 2026 at Amathole District Municipality, 15 Rees Street, 1st Floor Boardroom, Quigney, East London at 10h00.

 

Completed bid documents are to be placed in a sealed envelope endorsed “RE-ADVERTISEMENT: PROVISION OF ELECTRONIC METER READING SYSTEM FOR A PERIOD OF 36 MONTHS: BID No. 8/2/8/2025-2026CAMATHOLE DISTRICT MUNICIPALITY" must be deposited in the Bid Box, at the offices of the Amathole District Municipality, Ground Floor, 15 Rees Street, Quigney, East London, 5201, not later than 11h00 on MONDAY, 06 July 2026, at which time the bids will be opened in public.

 

Bidders to note that a functionality assessment will be undertaken. Bids that do not meet minimum of 60% for Experience of Key Personnel and a minimum of 70% for Bidders Experience for the criteria listed above will not be considered further

 


 

CRITERIA

WEIGHTING

1.

Experience

100

 

GRAND TOTAL

100

 

PREFERENTIAL PROCUREMENT POLICY FRAMEWORK ACT (PPPFA) POINTS WILL BE AWARDED AS FOLLOWS:

 

            Price                             -             80 points

            Specific Goals:                              20 points

            Black Youth                  -               7 points

            Black Women                -               7 points

            People with disabilities  -               3 points

            Military Veterans            -               3 points

            TOTAL                                     100 points

 

BIDDERS SHALL TAKE NOTE OF THE FOLLOWING BID CONDITIONS:

 

[a]           The Amathole District Municipality Supply Chain Management Policy will apply;

[b]            The Amathole District Municipality does not bind itself to accept the highest point scorer or any other quotation and reserves the right to accept the whole or part of the quotation;

[c]            Bids which are late, incomplete, unsigned or submitted by facsimile or electronically, will not be accepted.

[d]            Price(s) quoted must be valid for at least ninety (90) days from date of your offer.

[e]            Price(s) quoted must be firm and must specify whether inclusive of VAT (if a VAT vendor).

[f]             For all transactions your tax reference number/pin at SARS must be furnished.

[g]            Successful bidders will be required to register as a supplier/service provider on the National Treasury’s Central Supplier Database, if not already registered.

Source: https://www.amathole.co.za/index.php/procurement/current-tenders/195-re-advertisement-provision-of-electronic-meter-reading-system-for-a-period-of-36-months


Tender Summary

Objectives

The primary objective of this tender is to select a service provider to supply, implement, support, and maintain an Electronic Meter Reading System for Amathole District Municipality (ADM) over a period of 36 months. The system aims to facilitate remote water meter reading, integrate seamlessly with existing ERP systems (SAGE and SAP), and support the municipality’s vision of becoming a smart district by improving water, sanitation, and billing services through innovative technology.

Scope

The scope of the project includes:

  • Provision of a fully cloud-based, scalable, and reliable electronic meter reading system with integration capabilities for hybrid environments.
  • Development of a system that supports water meter reading, billing, and customer management aligned with MSCOA, SAGE, and SAP systems.
  • Implementation of remote communication devices such as IoT-enabled water meters and sensors, including optional separate quotes for bulk water meter remote loggers.
  • Provision of handheld units (HHU) for meter readers with functionalities like GPS, photo capture, exception handling, and data validation.
  • Development of a consumer app compatible with iOS and Android platforms, supporting notifications, photo uploads, and user interaction.
  • Integration with GIS and GPS for route optimization and location tracking.
  • Data quality control, audit trails, and reporting functionalities.
  • Support for work order management, data cleansing, and business intelligence reporting.
  • Provision of manuals, documentation, and training for end-users and field staff.

Technical Requirements

The technical specifications for the system include:

  • Cloud-based architecture with integration support for on-premises servers and hybrid environments.
  • Secure data exchange with SAGE financial system and SAP, ensuring error-free and protected communication.
  • IoT capabilities allowing devices to send data via low-power, long-distance communication protocols, supporting real-time or scheduled data transmission.
  • Handheld units supporting at least 5000 readings per download, GPS integration, photo capture, exception handling (e.g., tampered meters, leaks), and offline data storage.
  • Mobile applications available on iOS (minimum iOS 14) and Android platforms, with features like push notifications, photo uploads, and user interface configurability.
  • Route management tools for optimal meter reading sequences and geospatial data handling.
  • Flexible billing system interface capable of future enhancements, supporting work order generation, data validation, and reporting.
  • Backup, recovery, and cybersecurity measures, including API security and cybersecurity penetration assessments.
  • Comprehensive documentation, manuals, and training materials for users and technical staff.

Skills Requirements

The tender requires bidders to demonstrate:

  • Experience in implementing and supporting electronic water meter reading systems, with a minimum of 2 years of relevant project support and maintenance experience.
  • Provision of contactable references for similar projects supporting at least 35,500 customers.
  • Qualified personnel including project consultants, support administrators, and trainers with CVs demonstrating relevant expertise.
  • Capability to develop and support a system that integrates with MSCOA, SAGE, and SAP systems, including cybersecurity assessments.
  • Ability to provide comprehensive training, manuals, and ongoing support for both technical staff and end-users.
  • Proven track record in delivering secure, scalable, and reliable IoT-enabled meter reading solutions.
This summary is AI generated. Download the tender documents for all the information.

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