Objectives

To ensure the reliable, safe, and continuous operation of the nurse calling system across designated hospital wards. The primary goal is to safeguard patient well-being, maintain privacy, and support clinical efficiency through comprehensive annual servicing, testing, and corrective maintenance.

Scope of Work

• Service Coverage: Comprehensive servicing of the nurse calling system across four wards: Male Ward (50 units), Female Ward (49 units), TB Ward (62 units), and Surgical Ward (59 units).
• Core Tasks: Examination of push cords for defects and sticky buttons; verification of bedside unit connections, call/cancel touch pads, anti-corrosion treatment, and instant alarm activation; measurement of main and off-run cable impedance; validation of main indicator LED panels, buzzer/chime PCBs, power supplies, and UPS voltage stability; and verification of over-door lighting functionality.
• Deliverables: Provision of detailed service reports, ward-specific service certificates, and service schedules for each location.
• Timeline: Four-week contract period commencing upon issuance of the Site Handover Certificate, comprising one week for material procurement and three weeks for on-site execution.
• Site Management: Daily removal of building rubble, maintenance of a clean work environment, protection of existing furniture and fittings, and proper handling of disconnect/redundant materials.

Technical Requirements

• Regulatory Compliance: All works must align with KwaZulu-Natal Department of Works standards, SABS 1473 Part 1, IEC 439-1, National Building Regulations, and Department of Health Standard Preambles to All Trades.
• Electrical Standards: An OHS Act-compliant Electrical Certificate of Compliance is mandatory for all electrical interventions. All equipment must undergo regular inspection and monthly earth-leakage testing by qualified personnel.
• Material Specifications: Only SABS-approved materials may be used, requiring prior authorization from the facility maintenance supervisor. Brand substitutions require explicit written approval.
• Operational Restrictions: Unauthorized use of jackhammers or cutting of electrical/network cables is strictly prohibited without Maintenance Manager clearance.
• Safety Documentation: A comprehensive safety file must be maintained, including baseline and task-based risk assessments, a SHE plan, emergency procedures, inspection logs, training records, PPE issuing registers, and incident management protocols per Construction Regulations.

Skills and Qualification Requirements

• Licensing & Grading: Valid CIDB EB1 registration and certified electrical trade test qualification.
• Experience: Demonstrated expertise in nurse call system installation and repair, with verifiable proof of past performance required.
• Personnel: Deployment of skilled supervisors, qualified electricians, and adequate labor to guarantee completion within the four-week window.
• Administrative Compliance: Active Central Supplier Database (CSD) registration, SARS tax clearance, B-BBEE status verification, and a Department of Labour Letter of Good Standing.
• Safety Liability: The contractor assumes full mandatory employer responsibility under the OHS Act for all site safety, worker protection, and regulatory compliance.

Key Terms and Clarifications

• Site Handover Certificate: Official document that triggers the four-week contract timeline; no work may begin until this is issued.
• Reclaimable Material: Disconnected or redundant components become the contractor's property but must be factored into the quoted pricing.
• CIDB EB1: Construction Industry Development Board grading category for electrical projects valued up to R1 million.
• OHS Act Section 37(2): Legal provision designating the contractor as a mandatory employer, transferring full liability for occupational health, safety, and worker welfare to the service provider.
• 80/20 Preference System: South African public procurement framework allocating 80 evaluation points to price and 20 points to specific socio-economic goals (in this case, companies with ≥51% black women ownership).