Objectives

The primary objective of this tender is to appoint a qualified service provider to deliver a structured, accredited learnership in Office Supervision at NQF Level 5 for junior managers at the University of Johannesburg (UJ). The learnership aims to enhance leadership, operational, and strategic management skills among staff, contributing to staff development, succession planning, and fulfilling national skills development priorities. Additionally, the program will support UJ's B-BBEE scorecard by promoting skills development and creating a pipeline for future leaders within the university.

Scope

The scope of the project includes:

• Implementation of an 18-month learnership program in Office Supervision, NQF Level 5.
• Targeting junior managers across UJ faculties and departments.
• Delivering the full curriculum, assessments, and facilitation aligned with the Office Supervisor qualification standards.
• Providing workplace learning opportunities, mentorship, and assessment of learners.
• Ensuring compliance with SETA and SAQA requirements, including external moderation and certification.
• Adapting learning materials to the UJ environment and providing necessary policies and procedures.
• Monitoring and supporting learner progress throughout the program.

Technical Requirements

The service provider must meet the following technical criteria:

• Be registered as a provider with the QCTO.
• Possess an accredited learnership relevant to Office Supervision at NQF Level 5.
• Have qualified facilitators, assessors, and moderators with relevant experience.
• Demonstrate ability to adapt learning materials to the UJ context.
• Have policies and procedures in place for assessment and quality assurance.
• Provide a mock schedule acceptable to UJ.
• Submit proof of a learner tracking system and SETA liaison registration.
• Present samples of workbooks and assessment documents.
• Possess practical exposure within Higher Education (preferred).
• Explain their methodology and facilitation model clearly.

Skills Requirements

The successful service provider must demonstrate:

• Experience in delivering similar learnership programs, preferably within the Higher Education sector.
• Capability to facilitate adult learning principles effectively.
• Strong assessment and moderation skills aligned with SETA and SAQA standards.
• Ability to adapt training content to the UJ environment and organizational culture.
• Effective communication and reporting skills to share progress and milestones with UJ.
• Capacity to support learners through coaching, mentorship, and workplace integration.