Objectives

The primary objective of this tender is to appoint a qualified service provider to deliver security services at the Sarah Baartman District Office in Kirkwood for a period of one month. The security services aim to ensure the protection of departmental assets, personnel, visitors, and information by implementing effective access control, patrolling, escorting, and incident prevention measures in compliance with relevant legislation.

Scope

The scope encompasses the provision of comprehensive security services, including:

• Guarding Services:
  • Physical security, access control at vehicle and pedestrian entrances, administration blocks, and site properties.
  • Perimeter surveillance, patrol monitoring, and quick response vehicle deployment 24/7.
  • Personnel security, including patrolling fences and escorting visitors and service providers.
  • Property security, preventing damage and theft, and identifying culprits.
• Security Procedures: Implementation of search protocols, permit checks, equipment inspections, shift handovers, emergency response, and record-keeping.
• Security Personnel: Deployment of trained security officers and supervisors with specified experience and qualifications, including uniforms and equipment.
• Registers and Documentation: Maintenance of occurrence books, visitor registers, property registers, prohibited items registers, after-hours registers, duty rosters, and incident reports.
• Security Control Centre: Establishment and operation of a 24/7 offsite control room with response vehicles and communication facilities.
• Sub-contracting: Support for subcontracted services such as control room and response teams where applicable.
• Local Economic Development: Sourcing at least 50% of personnel and equipment from local suppliers and manufacturers within the Eastern Cape.

Technical Requirements

The technical specifications include:

• Provision of qualified security officers and supervisors registered with PSIRA (Security Officers Grade C, Supervisors Grade B).
• Minimum experience of three (3) years for supervisors and one (1) year for guards in guarding services.
• Availability of necessary equipment such as uniforms, communication devices, metal detectors, CCTV, X-ray machines, and response vehicles.
• Implementation of security procedures aligned with departmental standards and legislation.
• Establishment of a fully operational security control centre with 24/7 support and rapid response capabilities.
• Compliance with all relevant legislation including the Private Security Industry Regulatory Act, Occupational Health and Safety Act, and other applicable laws.
• Submission of all required documentation, including PSIRA registration, good standing certificates, experience proof, and insurance.

Skills Requirements

The successful bidder’s personnel must possess:

• Valid PSIRA registration cards and relevant security training certificates.
• Minimum of three (3) years’ experience for shift supervisors and one (1) year for security guards in guarding roles.
• Competence in access control, patrolling, emergency procedures, and incident reporting.
• Ability to communicate effectively in English and the dominant local language.
• Professional appearance and conduct, including adherence to uniform standards and presentation.
• Knowledge of relevant legislation and departmental procedures.
• Capacity to operate security equipment such as CCTV, metal detectors, and communication devices.
• Training in emergency response, firefighting, and first aid where applicable.