Objectives

The primary objective of this tender is to procure a Conflict Management Through Collaborating Course aimed at enhancing teamwork, communication, trust-building, and strategic problem-solving skills among participants. The course seeks to develop high-functioning teams capable of effective collaboration and sustainable team transformation.

Scope

The scope includes the delivery of a comprehensive conflict management training program comprising four key outcomes:

• Foundations of High-Functioning Teams
• Experiential Team Challenge
• Strategy & Integration
• Strategic Planning for Team Transformation

The course involves modules, practical exercises, simulations, debrief sessions, and strategic planning activities designed to embed teamwork, communication, and conflict resolution skills.

Technical Requirements

• Completion of the Bill of Quantities (BOQ)/Specification
• Provision of administrative documents such as a municipal statement (not older than 3 months), valid COIDA Certificate, and signed Joint Venture agreement if applicable
• Adherence to evaluation criteria, including passing previous stages and providing compliance documents within seven days of request
• Delivery of the course before an official order is received
• Registration on the Central Supplier Database (CSD) and provision of CSD vendor number if not already registered
• Compliance with procurement policies, including submission of forms like MBD 1, MBD 3.1, MBD 4, MBD 6.1, MBD 8, and MBD 9
• Adherence to confidentiality and anti-collusion regulations, including submission of declarations and certificates

Skills Requirements

• Experience in delivering conflict management, team building, and leadership training programs
• Ability to facilitate experiential learning, simulations, and debrief sessions effectively
• Proficiency in developing strategic team transformation plans
• Knowledge of municipal procurement processes and compliance documentation
• Strong communication, interpersonal, and presentation skills
• Capacity to customize training content to meet specific organizational needs