Objectives

The primary objective is to deliver a comprehensive major service for two (2) tow tractors situated in the main laundry facility at Eshowe District Hospital. The service aims to restore, clean, and certify the equipment to ensure it operates safely, efficiently, and in full compliance with national health and safety standards.

Scope of Work

• Clean the interior and exterior surfaces of both tow tractors.
• Clean accessible interior ducting and all filter units.
• Strip down and thoroughly clean the motor fan unit.
• Complete all servicing within two (2) weeks of receiving an official order.
• Maintain daily service schedules signed by the attending technician and the onsite maintenance manager, retaining copies for departmental review.
• Coordinate an onsite inspection by hospital officials prior to final payment authorization.
• Issue a formal service certificate upon successful completion and payment processing.
• Perform any necessary minor masonry, civil patching, and painting to meet departmental aesthetic and structural standards.
• Commence work within seven working days of the official order notification.

Technical Requirements

• All materials, components, fittings, and parts must be brand new, unused, and represent the latest manufacturer specifications, preferably bearing SANS marks.
• All work must strictly adhere to the Occupational Health and Safety Act 85/1993, National Building Regulations, and applicable electrical/wiring codes.
• A Certificate of Compliance must be issued post-completion in accordance with SANS 1850:2014.
• The contractor assumes full financial liability for any damage caused to existing hospital buildings, fixtures, or infrastructure during the service period.
• The department retains the right to execute emergency repairs if the contractor fails to respond promptly; all incurred costs will be deducted from the contractor.
• Bidders must submit documented proof of experience for similar industrial laundry equipment servicing and provide a detailed execution plan covering manpower, machinery, and process control.
• Quoted prices must be inclusive of all labour, subsistence, travel, transport, handling, and incidental services, excluding VAT but including all statutory levies.

Skills and Qualifications

• Deployment of competent, trade-certified workmen with proven expertise in mechanical and electrical servicing.
• Onsite supervision by a skilled contractor representative authorised to receive, interpret, and execute departmental instructions.
• Proficiency in servicing industrial material-handling vehicles and integrated ventilation/fan systems.
• Ability to accurately complete and manage daily service schedules that temporarily replace standard job cards during the project lifecycle.
• Working knowledge of South African regulatory frameworks, safety protocols, and certification issuance procedures.
• Capacity to itemise and price labour across defined categories (artisans, apprentices, semi-skilled, and unskilled personnel).

Key Terms and Standards

• SANS 1850:2014: The South African National Standard governing ventilation system installation, testing, and compliance. It mandates the specific documentation, performance testing, and certification required for the serviced equipment.
• CIDB 1SI Grading: A Construction Industry Development Board classification denoting eligibility for specialised industrial installation contracts at foundational competency levels.
• 80/20 Preference Point System: A government procurement evaluation model allocating 80 points for competitive pricing and 20 points for specific socio-economic goals, specifically targeting enterprises manufacturing or producing within KwaZulu-Natal.
• Once-Off Contract: A single-delivery service agreement without automatic renewal or framework status, requiring full completion within the stipulated timeframe.