Objectives

The primary objective of this tender is to procure a neuromuscular stimulator suitable for physiotherapy applications at East Boom Community Health Centre. The procurement aims to acquire a device that meets specified technical standards, ensuring effective treatment and compliance with health and safety regulations.

Scope

The scope encompasses the supply, delivery, installation, and commissioning of a neuromuscular stimulator for physiotherapy use. It includes providing necessary documentation, manuals, training, and optional accessories as specified in the technical requirements. The procurement is a once-off purchase with a validity period of 90 days for the quotation, and the device must conform to the detailed specifications provided.

Technical Requirements

• The device must be a mobile hydrocollator unit designed for physiotherapy heat therapy.
• Constructed from stainless steel material.
• Fitted with a reliable temperature control device regulating between 71°C to 74°C.
• Accuracy of temperature regulation within ±10%.
• Heat-up time to 70°C must not exceed four hours; cool-down to 70°C must not exceed two hours.
• Equipped with safety features including a temperature cut-out device (82°C to 85°C) and a low water sensor.
• Fitted with at least four castors, two with brakes, and a reliable drain mechanism.
• Minimum tank capacity of 40 liters.
• Operates on 220V, 50Hz, single-phase AC supply.
• Power consumption should not exceed 1000 Watts.
• Includes internal removable stainless steel racks for hotpacks.
• Supplied with six oversize hotpacks, ten standard hotpacks, and four neck contour hotpacks.
• Complies with IEC 60601-1 and 60601-1-2 electrical safety standards.
• Includes manuals, software, optional accessories, and spare parts as specified.
• Guarantees a minimum of 12 months warranty with specified service and maintenance provisions.
• Delivery, installation, testing, and acceptance to be coordinated with the Health Technology Services.

Skills Requirements

• Proven experience in manufacturing or supplying medical hydrocollator units or similar physiotherapy equipment.
• Qualified technical personnel trained by the original equipment manufacturer (OEM) for installation, calibration, maintenance, and repair.
• Availability of a well-established service and repair facility within KwaZulu-Natal.
• Technicians must possess OEM-certified training and be available within 24 hours for servicing and repairs.
• Capability to provide comprehensive training to end-users and technical staff on operation, calibration, and maintenance.
• Ability to supply spare parts and consumables for at least the warranty period and beyond.
• Demonstrated compliance with electrical safety standards and relevant health regulations.