Objectives

The primary objective of this tender is to procure a Physiotherapy Hydrocollator 4 Pack Unit that meets specified technical and quality standards, ensuring effective heat therapy treatment in the Physiotherapy Department of East Boom CHC. The procurement aims to acquire reliable, compliant equipment with appropriate technical features, support, and training to enhance patient care and departmental efficiency.

Scope

The scope encompasses the supply, delivery, installation, commissioning, and demonstration of the Hydrocollator 4 Pack Unit at East Boom CHC. It includes providing comprehensive technical documentation, manuals, training, and ongoing support, ensuring the equipment conforms to specified standards and specifications detailed in the tender documents. The contract is for a once-off purchase with a guarantee period, and optional accessories may also be considered.

Technical Requirements

• The Hydrocollator unit must be manufactured from stainless steel.
• Fitted with a reliable temperature control device regulating between 71°C to 74°C, with accuracy within ±10%.
• Heat-up time to 70°C must not exceed four hours; cool-down time to 70°C must not exceed two hours.
• Equipped with a safety temperature cut-out device (range 82°C to 85°C).
• Incorporate a LOW WATER SENSOR to shut down the unit if water levels are too low.
• Minimum tank capacity of 40 litres.
• Operate off 220V ±10%, 50Hz, single-phase AC supply with a maximum power consumption of 1000 Watts.
• Fitted with four castors, two with brakes, and a reliable drain mechanism.
• Include stainless steel racks for hotpacks and supply six oversize, ten standard, and four neck contour hotpacks.
• Supply manuals, software, and optional accessories as specified.
• Guarantee period of at least 12 months, with provisions for maintenance, repairs, and support during the guarantee period.
• Equipment must comply with IEC 60601-1 and 60601-1-2 standards, CE certification, and relevant safety standards.

Skills Requirements

• Qualified technicians trained by the original equipment manufacturer (OEM) to service, repair, and calibrate the Hydrocollator unit.
• Availability of a well-established service and repair facility within KwaZulu-Natal, capable of providing timely maintenance and support.
• Technicians must possess proof of OEM training, and a sufficient number of trained personnel must be available to attend to equipment within 24 hours.
• Provision of comprehensive training to the Department’s in-house technicians on calibration, maintenance, and repair, including PCB-level troubleshooting.
• Supply of manuals, software, and spare parts for a minimum of the warranty period and beyond, with clear commitments to ongoing support and updates.

Summary

The tender aims to acquire a compliant, reliable, and well-supported Hydrocollator 4 Pack Unit with specified technical features, safety mechanisms, and support skills. The successful bidder must demonstrate technical competence, provide comprehensive documentation, and ensure ongoing maintenance and training to facilitate effective heat therapy services at East Boom CHC.