Objectives

The primary objective of this tender is to procure portering services at GJ Crookes Hospital to facilitate patient transport, delivery of files, mail, equipment, and other logistical tasks within the hospital environment. The services aim to ensure efficient hospital operations, patient safety, confidentiality, and support hospital staff in their daily activities.

Scope

The scope of the tender includes:

• Provision of portering services for a period of 5 months.
• Transporting patients to and from various hospital departments and wards, including emergency and trauma units.
• Handling deceased bodies and moving medical equipment, furniture, and supplies.
• Assisting with kitchen duties, waste handling, and general hospital logistics.
• Staffing requirements include daily shifts with specified personnel numbers for day and night shifts across different hospital units.
• Ensuring adherence to health and safety regulations, confidentiality, and ethical standards.

Technical Requirements

The technical requirements encompass:

• Availability of adequately trained and physically fit porters.
• Provision of necessary safety clothing, two-way radios, and identification badges.
• Compliance with health and safety regulations, including occupational health and safety plans.
• Vaccination against hepatitis and other relevant health protocols.
• Proper handling and transportation of patients, deceased bodies, and hospital equipment.
• Maintenance of equipment and reporting of faulty items.
• Adherence to specified working hours, shift rosters, and allocation of staff per hospital departments.

Skills Requirements

The skills and attributes required for porters include:

• Good physical fitness and ability to push heavy trolleys and load equipment.
• Ability to follow instructions accurately and reliably.
• Calmness and quick response in emergencies.
• Emotional resilience to cope with distressing situations such as sickness, death, and patient distress.
• Respect for patient confidentiality and ethical conduct.
• Effective communication skills, including the use of radios and reporting procedures.
• Team leadership skills for designated porters acting as team leaders.