Objectives

The primary objective of this tender is to procure a 3-month contract for porters and messengers services at Port Shepstone Hospital, ensuring efficient portering within the hospital environment to support patient care, logistics, and operational needs.

Scope

The scope includes the supply and delivery of porters and messengers to perform duties such as patient transportation, handling of laboratory specimens, delivery of mail, assisting mobile patients, and other related portering tasks. The contract covers 26 personnel working in shifts (day and night) over a period of three months, with services required 7 days a week, including public holidays.

Specific locations include the Casualty Department and designated hospital wards, with responsibilities extending to patient transfer, corpse transportation, and general hospital logistics.

Technical Requirements

• Provision of porters and messengers to perform specified duties as per detailed specifications.
• Personnel must be attired in neat, professional uniforms with company identification badges.
• Porters must use safety shoes with steel caps and carry two-way radios for communication.
• Staff must adhere to a code of conduct, including maintaining confidentiality, professionalism, and proper behavior.
• The contractor must provide suitable uniforms, safety equipment, and medical certificates for staff.
• The service includes supervision, on-site management, and compliance with hospital policies and safety standards.
• Contract duration is for 3 months, with provisions for annual price adjustments based on CPI.

Skills Requirements

• Experience in portering and messenger services, with a minimum of 3 years preferred.
• Ability to handle patient transfer, laboratory specimens, and hospital logistics efficiently and safely.
• Good communication skills, including the use of two-way radios.
• Professional appearance and conduct, with adherence to hospital policies and safety regulations.
• Capacity to manage shift work, including night shifts, weekends, and public holidays.
• Ability to respond promptly to hospital needs and report irregularities or issues to supervisors.