Objectives

The primary objective of this tender is to secure a contract for portering services at Ngwelezana Hospital for a duration of two months. The aim is to ensure efficient and reliable portering support within the hospital environment, facilitating patient movement, handling deceased patients, transporting equipment, and supporting hospital operations as specified.

Scope

The scope of the tender encompasses the provision of portering services at Ngwelezana Hospital for a period of two months. It includes:

• Movement of patients within the hospital (e.g., transfers in wheelchairs, stretchers, and escorts)
• Transport of deceased patients and their belongings to the mortuary
• Delivery and collection of portable equipment, materials, and consumables
• Transport of medical records, x-rays, pharmacy scripts, and other hospital documentation
• Support for hospital activities such as collection of medical gases, mortuary duties, and handling of medical records
• Provision of portering staff as specified, including supervision and adherence to hospital policies

The scope also covers ad hoc services related to portering, materials and equipment management, liaison with hospital staff, and compliance with infection control and safety standards.

Technical Requirements

The technical requirements for the tender include:

• Provision of portering staff (e.g., 35 personnel) trained in patient handling, infection control, and hospital policies
• Staff must be properly dressed, hygienic, and trained in patient transport, specimen handling, and safety procedures
• Provision and maintenance of necessary equipment, including baskets, uniforms, PPE (gloves, masks, aprons), and transport tools
• Adherence to hospital policies, infection control guidelines, and occupational health and safety standards
• Provision of services within specified response times for emergencies, urgent, and routine portering tasks
• Compliance with minimum wage regulations and employment standards
• Provision of a detailed company profile, proof of experience, financial capacity, and relevant certifications (e.g., CIPC registration, B-BBEE status)
• Implementation of quality standards and continuous liaison with hospital departments and infection control officers
• Provision of a comprehensive service level agreement covering all aspects of portering and ad hoc services