Objectives

The primary objective of this tender is to procure portering services at Ngwelezana Hospital for a contract period of two months. The services aim to facilitate patient movement, mortuary duties, transportation of equipment and specimens, and other related logistical functions within the hospital environment, ensuring efficient hospital operations and patient care.

Scope

The scope encompasses the provision of portering services at Ngwelezana Hospital, including:

• Patient transportation within the hospital (ward to departments, ambulance transfers, escorting patients and visitors)
• Mortuary duties (loading and transporting deceased patients and belongings)
• Transport of medical records, x-rays, specimens, and medical gases
• Movement of portable equipment, materials, and consumables
• Ad hoc and routine logistical support as required by hospital staff

The services cover day and night shifts, with specified response times for emergency, urgent, and routine movements, and include liaison with hospital departments and adherence to infection control and safety policies.

Technical Requirements

The technical requirements for the tender include:

• Provision of adequately trained and qualified portering staff capable of handling patient transfers, mortuary duties, and equipment movement
• Staff must adhere to infection control, occupational health and safety standards, and hospital policies
• Provision and maintenance of necessary equipment and materials for portering activities
• Implementation of procedures for screening, immunization, and hygiene of staff
• Responsibility for the safe storage and procurement of materials used in portering activities
• Regular liaison with hospital infection control, safety officers, and management for service quality assurance
• Compliance with specified response times for emergency (5 min), urgent (15 min), and routine (30 min) movements as detailed in Appendix 2
• Submission of relevant documentation including company profile, proof of experience, financial capacity, and compliance with minimum wage requirements
• Adherence to the evaluation criteria, including technical competence, experience, and capacity to deliver the required services effectively