Objectives

The primary objective of this tender is to procure a qualified training provider to deliver accredited Microsoft 365 instruction to thirty (30) Work Integrated Learning (WIL) learners. The initiative aims to enhance learners' digital competency, productivity, and workplace readiness through structured, practical software training.

Scope of Work

The successful supplier will deliver comprehensive training across the following Microsoft 365 applications:

• SharePoint and OneDrive
• Microsoft Excel (Basic and Advanced)
• Microsoft Word (Basic and Advanced)
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Cloud

In addition to instructional delivery, the supplier must ensure that all required Microsoft 365 applications and associated tools are correctly installed on the learners' computers. Upon completion of the training, complete installation details and configuration documentation must be formally handed over to the client's IT Department.

Technical Requirements

• SETA Accreditation: The training provider must hold current accreditation from the relevant Sector Education and Training Authority to validate curriculum quality and instructor competence.
• CSD Registration: Bidders must be registered on the National Treasury's Central Supplier Database prior to bid submission.
• Tax Compliance: Suppliers must maintain full compliance with South African Revenue Service (SARS) legislation, including income tax and VAT obligations.
• B-BBEE Documentation: A valid Broad-Based Black Economic Empowerment verification certificate or sworn affidavit must be submitted to qualify for preference points.
• Bid Validity: Quotations must remain valid for a minimum of sixty (60) calendar days from the closing date.
• Evaluation Methodology: Awards will follow an 80/20 weighted scoring system (80% price competitiveness, 20% specific transformation goals).
• Payment Terms: Settlement will occur within thirty (30) days of receiving a correct tax invoice upon successful completion of services.

Skills Requirements

While explicit trainer credentials are not itemized, the mandatory SETA accreditation necessitates that all instructional staff possess recognized pedagogical qualifications and subject-matter expertise in Microsoft 365 ecosystems. Trainers must demonstrate proficiency in delivering both foundational and advanced modules across the specified applications, utilizing hands-on, practical teaching methodologies suitable for WIL learners. The supplier must also exhibit strong project coordination capabilities to manage learner cohorts, oversee software deployment, and interface effectively with the client's internal IT infrastructure team.

Key Terms & Definitions

• WIL (Work Integrated Learning): An educational framework that formally merges academic coursework with supervised workplace practice to bridge the gap between theoretical knowledge and professional application.
• SETA Accreditation: A regulatory quality-assurance mechanism ensuring that training providers, curricula, and assessment methods align with nationally recognized occupational standards.
• 80/20 Preference Point System: A public procurement scoring model allocating 80 points to price and 20 points to transformation metrics, specifically rewarding enterprises that are majority black-owned or have significant black female ownership.
• Post-Tender Negotiation: The client retains discretionary authority to engage shortlisted bidders on pricing if initial submissions are assessed as non-market-related before final contract execution.