Tender Summary: Servicing of Backup Generator Genset

Objectives

The primary objective is to engage a qualified service provider to maintain and service backup power generation equipment at King Dinuzulu Hospital Centre. The aim is to guarantee reliable emergency power supply during municipal outages, minimise equipment downtime, extend asset lifecycle, and ensure compliance with provincial health infrastructure and safety standards.

Scope of Work

The contract covers the comprehensive servicing of seven (07) backup generator units located at the hospital. Core deliverables include:

• On-site inspection, diagnostics, and performance evaluation of all units
• Preventive maintenance including fluid changes, filter replacements, belt inspections, and system calibration
• Functional testing, load verification, and automatic transfer switch (ATS) checks
• Completion and submission of detailed service reports and compliance documentation
• Mandatory attendance at a pre-service site meeting to coordinate access, scheduling, and safety protocols

Technical Requirements

Bidders must demonstrate capacity to execute industry-standard maintenance on industrial backup generators. Expected technical capabilities include:

• Use of manufacturer-recommended procedures, calibrated testing equipment, and approved consumables
• Compliance with South African National Standards (SANS) for electrical installations and mechanical safety
• Provision of all necessary tools, PPE, and diagnostic instruments
• Adherence to occupational health and safety regulations, particularly within active healthcare environments
• Quotations must be physically deposited in the official tender box at the main hospital foyer; digital or email submissions are explicitly rejected until further notice

Skills Requirements

The service provider must deploy a competent technical team with verified experience in genset maintenance. Required competencies include:

• Certified electrical and mechanical technicians proficient in diesel/petrol-driven generator systems
• Expertise in troubleshooting control modules, fuel delivery systems, cooling circuits, and starting batteries
• Proficiency in load banking, performance optimisation, and fault diagnosis
• Ability to operate safely within hospital premises while respecting infection control, security, and patient care protocols
• Strong administrative skills for accurate maintenance logging, reporting, and handover documentation

Notable Terms and Definitions

Genset: Abbreviation for generator set, a self-contained power unit combining an electric generator with a prime mover (typically a diesel engine) designed for standby or emergency electricity supply.

Physical Submission Mandate: An unconventional procurement requirement stating that all quotations must be manually placed in the designated tender box at the hospital's main foyer. Electronic submissions are prohibited until further notice.

Compulsory Site Meeting: A mandatory pre-bid briefing held at the hospital maintenance facility. Attendance is required to clarify operational expectations, site access rules, and service timelines before quotation submission.