Objectives

The primary objective is to service, maintain, and verify the operational reliability of the bedside nurse call system across the King Dinizulu Hospital Complex. The project aims to identify system faults, restore full functionality, and deliver comprehensive technical assessments and cost quotations for corrective interventions.

Scope of Work

This is a once-off service contract covering 740 units across multi-story and District Level 1 hospital facilities. The contractor will execute the following activities:

• Trace and test call points in all patient cubicles, ablution rooms, and bathroom areas.
• Evaluate power supplies, verify correct voltage levels, and inspect cable integrity from distribution boards to power panels and call points.
• Test panel PC boards, buzzers, LED indicators, and audible/visual alarm components.
• Inspect hand-held activation call points and associated wiring networks.
• Prepare and submit detailed written reports and structured quotations for each department upon completion.
• Maintain strict site administration, including daily sign-in registers, job sheet documentation, and compliance with hospital operational protocols.

Technical Requirements

Bidders must demonstrate capability to perform specialized electrical and medical infrastructure maintenance under stringent regulatory frameworks. Mandatory technical obligations include:

• Conducting pre-construction risk assessments and securing required work permits (e.g., hot work, overhead working, high-risk area permits).
• Providing signed compliance certificates for all electrical installations and modifications.
• Ensuring all tools, portable earth leakage units, ladders, and scaffolding meet legal safety and inspection standards.
• Implementing comprehensive health and safety measures, including provision of appropriate PPE, controlled site access, and strict adherence to the Occupational Health and Safety Act.
• Maintaining site cleanliness, removing combustible waste daily, and complying with hospital security, fire precaution, and vehicle movement policies.
• Submitting formal quotations using prescribed hospital estimate formats, clearly itemizing bought-out materials, proprietary components, subcontract costs, and labour rates.

Skills Requirements

While not explicitly itemized, the nature of the work necessitates personnel with proven expertise in healthcare facility maintenance. Required competencies include:

• Skilled electricians and artisans experienced in low-voltage medical communication systems, specifically nurse call networks.
• Proficiency in fault tracing, circuit testing, panel diagnostics, and alarm system calibration.
• Knowledge of South African electrical standards, compliance certification procedures, and hospital infrastructure layouts.
• Ability to produce accurate technical reports, structured quotations, and maintain meticulous site records.
• Supervisory capacity to coordinate artisans, apprentices, semi-skilled, and unskilled workers while enforcing safety, quality, and productivity benchmarks.

Key Terms & Unusual Requirements

SBD 4 Bidder’s Disclosure: Bidders must formally declare any personal or business relationships with employees of the KwaZulu-Natal Department of Health to prevent conflicts of interest. Undisclosed relationships result in automatic disqualification.

CSD Registration & Tax Compliance: Suppliers must be registered on the Central Suppliers Database with verified tax clearance status. Bids lacking valid CSD verification are rejected as non-compliant.

80/20 Preference Point System: Procurement evaluation allocates 80 points for price competitiveness and 20 points for promoting enterprises physically located within the eThekwini Municipality where the service is delivered.

General & Special Conditions of Contract (GCC/SCC): Standard government procurement terms govern performance security, delay penalties, termination rights, dispute resolution, and anti-collusion provisions. Special conditions enforce strict administrative compliance, fixed pricing validity, and immediate disqualification for cover-quoting.

EPWP Labour Framework: If local labour is engaged, employment must follow standardized Expanded Public Works Programme agreements outlining minimum wage compliance, leave entitlements, termination procedures, and mandatory payroll record-keeping.