Terms Of Reference For The Appointment Of A Service Provider For The Management Of Travel Services For The Period Ending 31 March 2025


See details below or the tender documentation

Tender Closed on: 2024-04-16 16:00

Isibani Development Partners

Travel agency, tour operator, reservation service and related activities


Isibani Development Partners

Isibani seeks to appoint a Travel Management Company to administer and manage all travel services, accommodation-related requests, and travel activities as and when required by the client for the period ending 31 March 2025.

The Global Fund sub-recipients operate in the following regions:

City of Ekurhuleni Metropolitan Municipality
King Cetswayo Municipality
Ugu District Municipality
Buffalo City Municipality
Amathole District Municipality
Enhlazeni Local Municipality
City of Cape Town
eThekwini Metropolitan Municipality
Frances Baard District Municipality
City of Johannesburg Metropolitan Municipality
Dr Kenneth Kaunda District Municipality

The service provider should be able to provide services in all South African provinces. Furthermore, the service provider should also be able to provide services internationally

The service provider will be expected to provide the following services:

Reservations through an Online Booking Tool/System.
Booking services for:
Car rental and shuttle services
Flight tickets
After operating hours services (either accommodation or travel).
Invoicing system for monthly charges.
Generate automated reports.

The Travel Management Company must comply with Isibani travel policy and procedures, PFMA, and the Global Fund’s standards and regulations (including air travel, road transport, and accommodation) and manage all travellers’ profiles.

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