Objectives

The primary objective is to ensure the safe, reliable, and legally compliant operation of Transnet Property assets across the Northern Region. The contract aims to minimise equipment downtime, prevent performance degradation, uphold the Occupational Health and Safety Act (No. 85 of 1993), and maintain corporate standards through systematic maintenance and rapid fault resolution.

Scope of Work

The tender covers preventative, corrective, emergency, and ad hoc maintenance for buildings, wet services, electrical, and mechanical installations across multiple Tshwane cluster sites and surrounding depots in Gauteng. Services are delivered on an “as and when required” basis over a six-month period. Key inclusions are:

• Preventative Maintenance: Scheduled inspections, cleaning, calibration, minor adjustments, and part replacements to prevent deterioration.
• Corrective & Emergency Maintenance: Rapid repair, restoration, or replacement following failures or imminent risks (e.g., injury, business disruption, environmental harm).
• Ad Hoc & Minor New Works: Component replacements, alterations, or additions outside standard activity schedules.
• Systems Covered: Plumbing, sewer/stormwater reticulation, electrical substations, lighting/power networks, HVAC, lifts, pumps, roofs, ceilings, flooring, and general building fabric.

Technical Requirements

All services must comply with SANS/SABS standards, local authority bylaws, fire regulations, and statutory electrical/mechanical codes. Core technical obligations include:

• Maintaining detailed installation logbooks, updated AutoCAD drawings, and comprehensive maintenance programmes.
• Issuing statutory compliance certificates for electrical modifications, including earth-leakage tests, bonding resistance ≤0.2Ω, and circuit labelling.
• Adhering to strict circuit limits (maximum 8 plugs or 14 lights per circuit) and low-voltage lighting specifications.
• Meeting defined response and downtime thresholds for emergency and normal breakdown calls, with mandatory flash reports within the same shift and detailed investigative reports within 48 hours.
• Providing a twelve-month workmanship guarantee on all repairs and accepting full cost responsibility for unsatisfactory rework following independent inspections.

Skills & Personnel Requirements

Service delivery must be executed by competent, statutorily registered artisans operating under direct supervision of qualified technicians. Specific personnel criteria include:

• Certifications: Medium/high-voltage technicians must hold ORHVS or equivalent accreditation for substation work. Lift and specialised equipment operators require valid competency proof.
• Site Management: Appointment of a dedicated site supervisor to coordinate daily tasks, manage rosters, and liaise with the employer’s service manager.
• Conduct & Appearance: Staff must be physically fit, professionally presented, fluent in English, and fully compliant with security protocols, including mandatory uniform wear and visible ID discs.
• Compliance: Personnel are subject to background verification, breathalyser testing, and strict behavioural standards, with immediate removal provisions for misconduct or negligence.

Key Contractual Terms & Unusual Definitions

This agreement operates under several distinct commercial and operational frameworks:

• Non-Inclusive Contract: Plant, equipment, and spare materials are excluded unless explicitly listed. The contractor supplies only labour, tools, and consumables; material costs are uncertain and billed separately.
• Task Order Basis: No minimum workload is guaranteed. The employer issues individual task orders for each job, and liability/payment is capped per order rather than the total contract value.
• Access-Delayed Time: The period between the contractor’s arrival on-site and actual granting of access, which may impact scheduling and billing.
• Chargeable Items: Replacement components or repairs falling outside the contracted scope, invoiced at agreed rates plus proven material costs.
• Low-Service Damages: Penalty clauses applied for delayed quotations, execution lags, poor workmanship, or unresponsive reporting. Penalties are capped at 10% per task order breach.

All documentation, drawings, and reports generated during the contract become the exclusive property of the employer upon completion or termination.