Appointment of a Service Provider for Supply, Delivery and Installation of Antivirus Software (including Support) for 36 Months

2/2/001/2026-27

2026-08-05 10:00

2026-09-07 12:00

Computer Software Supply and License Management, ICT Hardware, Software And Network Support Services, Information and Communications Technology, IT Security Services and Solutions

Free State, Kroonstad

Moqhaka Local Municipality

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Moqhaka Local Municipality Tenders

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Tender Number: 2/2/001/2026-27
Department: Moqhaka Local Municipality
Tender Type: Request for Bid(Open-Tender)
Province: Free State
Closing Date: Monday, 07 September 2026 - 12:00
Place where goods, works or services are required: 66 Hill Street - Central - Kroonstad - 9499
Special Conditions: Bidders who do not attend the compulsory briefing session will be automatically disqualified. Preference will be offered to bidders who reside in the Moqhaka Local Municipality area and have a valid BBBEE status level, certificate or sworn affidavit, in line with the municipality's Preferential Procurement Policy.
ENQUIRIES:
Contact Person: Mr. Karabo Moroke
Email: [email protected]
Telephone number: 056-216-9205
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Wednesday, 05 August 2026 - 10:00
Briefing Venue: Committee Room, Moqhaka Local Municipality, 66 Hill Street, Kroonstad, 9499

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified and experienced service provider to supply, deliver, and install antivirus software, including support, for a period of 36 months. The solution aims to enhance the municipality's cybersecurity by providing comprehensive protection for approximately 350 users and 20 servers, with features such as sandbox detection, reputation analysis of files and URLs, and patch management for Windows and third-party applications.

Scope

The scope of work includes:

  • Provision of antivirus software that meets specified technical requirements.
  • Delivery and installation of the software across designated municipal infrastructure.
  • Provision of training on ATP, MDR, XDR, and IoC solutions, including deployment, administration, and maintenance.
  • Ongoing support and maintenance for 36 months.
  • Performance monitoring and management in line with the Service Level Agreement (SLA).

Technical Requirements

The antivirus software must:

  • Detect suspicious activities using sandbox technology.
  • Assess the reputation of files and URLs.
  • Support Windows and third-party patch management.
  • Include features such as centralized management console, mail security, and anti-spam.
  • Provide training on advanced threat protection solutions (ATP, MDR, XDR, IoC).
  • Align with the technical evaluation criteria, demonstrating capabilities like detection and response, patch management, and management console features.

Skills Requirements

The successful bidder must demonstrate:

  • Proven experience in supply, delivery, and installation of antivirus solutions.
  • Technical expertise in advanced threat detection and response tools.
  • Capability to provide comprehensive training on security solutions.
  • Ability to support and maintain the software over the contract period, including regular updates and technical support.
  • Qualified personnel with relevant certifications such as Security+, N+, and other related qualifications.
  • Availability of key personnel to respond promptly to calls and technical issues, with confirmation of technician availability within the municipality's area.
This summary is AI generated. Download the tender documents for all the information.

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