Appointment of a Service Provider to Install and Configure Darktrace E-mail Solution Software for Bergrivier Municipality

QUOTATION 8/2/21-2026 / MN111-2026

See details below or the tender documentation

Tender Closed on: 2026-05-18 12:00

Computer Software Supply and License Management, Information and Communications Technology, IT Security Services and Solutions

Bergrivier, Piketberg, Western Cape

Bergrivier Municipality

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Bergrivier Municipality Tenders

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Tender Number: QUOTATION 8/2/21-2026 / MN111-2026
Department: Bergrivier - WC Local Municipality
Tender Type: Request for Quotation
Province: Western Cape
Closing Date: Monday, 18 May 2026 - 12:00
Place where goods, works or services are required: 13 Kerk Street - Piketberg - Piketberg - 7320
Special Conditions: N/A
ENQUIRIES:
Contact Person: Shane Lesch
Email: [email protected]
Telephone number: 022-913-6000
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a competent and experienced service provider to install and configure Darktrace email solution software for Bergrivier Municipality, ensuring effective email security and protection as per specified requirements.

Scope

The scope of work includes:

  • Delivery, installation, and configuration of Darktrace email software or similar solutions.
  • Conducting architecture workshops to define scope, gather requirements, and identify limitations.
  • Configuring email setup, authentication, and demonstrating Darktrace operations and dashboards.
  • Integrating with Microsoft 365 (M365) and configuring policies for protection.
  • Providing overview of reporting capabilities and recovery processes.
  • Conducting project conclusion sessions with documentation and sign-off.
  • Providing technical personnel authorized by the software vendor for installation and maintenance.
  • Completing the work before 25 June 2026.

Technical Requirements

The technical requirements include:

  • Provision of a 12-month subscription for 165 Microsoft Office 365 users.
  • Installation and configuration of Darktrace email software or equivalent.
  • Architecture workshop to verify scope and gather protection requirements.
  • Configuration of email login, authentication, dashboards, and M365 integration.
  • Syncing Darktrace with Microsoft 365, setting policies, and enabling protection.
  • Demonstration of Darktrace dashboards and recovery processes.
  • Final project review, documentation, and sign-off.
  • All work must be completed before 25 June 2026.

Skills Requirements

The bidder must demonstrate:

  • Authorization by the software vendor to sell, install, and maintain the software.
  • Certified personnel with expertise in installing and maintaining Darktrace or similar email security solutions.
  • Experience in integrating security solutions with Microsoft 365.
  • Ability to conduct workshops, configure policies, and demonstrate operational dashboards.
  • Provision of technical support and documentation throughout the project lifecycle.
This summary is AI generated. Download the tender documents for all the information.

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