Appointment to a Panel for Provision of Travel Management Services

FSCA202627-T004

2026-06-11 11:00

2026-07-07 11:00

Travel agency, tour operator, reservation service and related activities

Gauteng, Pretoria

Financial Sector Conduct Authority (FSCA)

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Financial Sector Conduct Authority (FSCA) Tenders

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Tender Number: FSCA202627-T004
Department: FINANCIAL SECTOR CONDUCT AUTHORITY (FSCA)
Tender Type: Request for Bid(Open-Tender)
Province: Gauteng
Closing Date: Tuesday, 07 July 2026 - 11:00
Place where goods, works or services are required: 41 Matroosberg Road (Corner Garsfontein and Matroosberg Roads) Ashlea Gardens, Extension 6 - Pretoria - Pretoria - 0081
Special Conditions: The bidder must be a valid member of the Association of South African Travel Agents (ASATA) or equivalent, at the closing of this tender. For ease of reference bidders are encouraged to submit proof of such membership. The FSCA reserves the right to verify validity of membership with the relevant body. The bidder must submit a valid IATA (International Air Transport Association) certificate/licence or equivalent. For ease of reference bidders are encouraged to submit proof of such membership. The FSCA reserves the right to verify validity of membership with the relevant body. Bidders who do not meet the above-mentioned pre-qualification criteria will be eliminated from further evaluation.
ENQUIRIES:
Contact Person: Nobusi Mazwai
Email: [email protected]
Telephone number: 012-367-7847
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? NO
Briefing Date and Time: Thursday, 11 June 2026 - 11:00
Briefing Venue: The link will be provided on the FSCA’s website

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a panel provider for the provision of comprehensive travel management services over a period of five years. The successful bidder will be responsible for delivering off-site travel services, including booking, refunds, re-issues, and related support, to meet the travel needs of the FSCA efficiently and cost-effectively.

Scope

The scope encompasses the provision of a wide range of travel management services, including:

  • International, regional, and domestic air travel bookings and re-issues
  • Car rentals (domestic, regional, international)
  • Transfers and shuttle services (domestic, regional, international)
  • Accommodation bookings (domestic, regional, international)
  • Bus/coach and train bookings
  • Visa assistance and courier services for travel documentation
  • SMS notifications, parking bookings, and cancellations/changes to bookings
  • After-hours services and ad-hoc or customized reporting
  • Reconciliation and billing services, including specific fees and levies

The scope also includes providing transaction fee models for off-site services and conference transaction fee management.

Technical Requirements

The technical requirements specify that:

  • Bid submissions must include both paper and electronic copies, with the paper copy prevailing in case of discrepancies.
  • All pricing must be quoted in South African Rands (ZAR), excluding VAT, with VAT calculated automatically by the system.
  • Pricing templates must not be altered or reformatted; input cells are highlighted in green for bidders and orange for the tendering institution.
  • Bidder must complete all relevant input cells in the templates, providing unit prices and estimated volumes.
  • All services should be delivered off-site, with specific transaction fee models provided for various travel services.

Skills Requirements

The successful bidder should demonstrate:

  • Proficiency in managing comprehensive travel booking and management systems
  • Experience in handling large-scale travel logistics and documentation
  • Capability to provide detailed reporting and reconciliation services
  • Ability to deliver efficient customer support, including after-hours services and ad-hoc requests
  • Knowledge of local and international travel regulations, visa processes, and courier services
  • Technical expertise in managing electronic booking platforms and transaction fee models
This summary is AI generated. Download the tender documents for all the information.

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