Business Support for the Maintenance of the Human Resources Sap Payroll and Information Systems for a Period of Thirty Six Months

JWCHR004/25

2026-03-04 12:00

Tender Closed on: 2026-03-25 10:30

Computer Software Supply and License Management, ICT Hardware, Software And Network Support Services, Information and Communications Technology

Gauteng, Johannesburg

Johannesburg Water

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Tender Number: JWCHR004/25
Department: Johannesburg Water
Tender Type: Request for Bid(Open-Tender)
Province: Gauteng
Closing Date: Wednesday, 25 March 2026 - 10:30
Place where goods, works or services are required: 65 NTEMI PILISO - JOHANNESBURG - JOHANNESBURG - 2000
Special Conditions: N/A
ENQUIRIES:
Contact Person: Nokuthula Henderson
Email: [email protected]
Telephone number: 011-688-1491
FAX Number: 011-688-1491
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? NO
Briefing Date and Time: Wednesday, 04 March 2026 - 12:00
Briefing Venue: AUDITORIUM TURBINE HALL, 65 NTEMI PILISO STREET

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure business support services for the maintenance of the Human Resources SAP Payroll and Information Systems. The support is required for a period of thirty-six (36) months to ensure the continuous and efficient operation of these critical systems.

Scope

The scope of the tender includes:

  • Provision of business support for the maintenance of Human Resources SAP Payroll and Information Systems.
  • Services to be delivered over a period of thirty-six (36) months.
  • Potential additional services related to system support as required on an as-and-when basis.

Technical Requirements

The technical requirements specify that:

  • The service provider must have expertise in SAP Payroll and HR Information Systems.
  • The support services should ensure system stability, availability, and performance.
  • The provider must be capable of providing timely technical support and system maintenance.
  • All support must comply with Johannesburg Water’s technical standards and requirements.

Skills Requirements

The skills requirements for the tender include:

  • Proven experience in SAP Payroll and HR Information System support and maintenance.
  • Technical proficiency in SAP modules related to Human Resources and Payroll.
  • Ability to provide effective system troubleshooting and problem resolution.
  • Strong communication skills for liaising with Johannesburg Water’s technical and non-technical staff.
  • Capacity to deliver support services over the entire contract period with reliability and professionalism.
This summary is AI generated. Download the tender documents for all the information.

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