Tender Summary: Provision of Security Services at Mintek

Objectives

The tender aims to appoint a qualified service provider to deliver comprehensive, round-the-clock security services at Mintek’s Randburg campus for a four-year contract period. The primary objective is to safeguard personnel, infrastructure, and assets through professional guarding, surveillance, access control, and rapid emergency response capabilities.

Scope of Work

• Patrolling & Surveillance: Continuous security patrols, monitoring, and locking/unlocking across multiple office blocks, guest houses, single quarters, club house, entrances, foyers, conference areas, and parking zones.
• Access Control & Guarding: Managed entry points including Rowland Johnson Gates 1 and 2, main gate, and 24-hour guarding at designated high-risk or operational zones.
• Control Room Operations: Management of a central security control room with CCTV oversight and real-time incident coordination.
• Reporting & Tracking: Implementation of a digital patrol monitoring system that generates weekly patrol and compliance reports.
• Event & Ad-Hoc Support: Provision of additional guarding, traffic/parking management, and access control during special events or operational surges.
• Equipment & Supplies: Supply of uniforms, communication radios, patrol tracking devices, and standard security stationery (occurrence books, pens, etc.).
• Tactical Response: Availability of armed reaction officers, which may be outsourced to a specialized provider under strict performance metrics.

Technical Requirements

• System Capability: Deployment of a certified patrol tracking system with alternative solutions permitted if they offer superior capacity or monitoring features.
• Licencing & Registration: Valid PSIRA registration certificates for the company, directors, and all deployed personnel. Proof of compensation fund registration and tax compliance status.
• Firearm Authorisation: Valid Section 20 business-purpose firearm licenses for all tactical response weapons.
• Health, Safety & Insurance: Compliance with occupational health and safety legislation, provision of a site-specific safety plan, and maintenance of public liability and employer’s liability insurance.
• Vetting & Training Evidence: Signed agreements with accredited polygraph testing services and training providers for basic first aid and firefighting. All staff must pass criminal background checks and polygraph screening before deployment.
• Risk Management: Submission of a physical security threat risk assessment sample and a documented contingency plan addressing labour unrest, strikes, or emergency scenarios.

Skills and Personnel Requirements

• Site Manager (1): PSIRA Grade A, matriculation, minimum two years’ security management experience, fluency in English and at least one local language, plus basic first aid certification.
• Supervisors (2): PSIRA Grade A, matriculation, minimum two years’ experience, trained in investigation, report writing, client relations, and supervisory protocols.
• CCTV/Control Room Operators (4): PSIRA Grade B, matriculation, minimum one year’s control room experience, with formal CCTV management and operations training.
• Security Officers (22): PSIRA Grade C, matriculation, minimum two years’ experience, bilingual proficiency, and certifications in basic first aid and firefighting.
• Tactical Response Officers: PSIRA Grade A registration, active PSIRA portal listing, and demonstrated resource capacity to meet performance-based service level agreements.

Key Terms and Compliance Notes

PSIRA: The Private Security Industry Regulatory Authority, South Africa’s statutory body that registers and regulates private security service providers and personnel.

Section 20 Licenses: Legal permits issued under the Firearms Control Act that allow businesses to possess firearms specifically for security and protective duties.

80/20 Preference Point System: An evaluation methodology allocating 80 points to price competitiveness and 20 points to Broad-Based Black Economic Empowerment (B-BBEE) ownership targets (black people, women, youth, and persons with disabilities).

CSD Registration: The National Treasury’s Central Supplier Database, a mandatory national registry for all entities wishing to do business with the public sector.

Bids must achieve a minimum functionality score of 70 points to qualify for financial evaluation. Prices must remain firm for the contract duration, and Mintek reserves the right to accept partial awards or reject any bid without obligation.