Request for Information for Tea and Coffee Flasks

RFI GSM002/2026

See details below or the tender documentation

2026-08-20 16:00

Kitchen Appliances, Catering Equipment and Accessories, Supply and Delivery

Gauteng, Isando, Johannesburg, Kempton Park

South African Airways (Pty) Limited

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Tender Number: RFI GSM002/2026
Department: South African Airways (Pty) Limited
Tender Type: Request for Information
Province: National
Closing Date: Thursday, 20 August 2026 - 16:00
Place where goods, works or services are required: 32 Jones Road, Airways Park, Johannesburg (Head Office) - Kempton Park - Isando - 1627
Special Conditions: N/A
ENQUIRIES:
Contact Person: Naveshni Ganesh
Email: [email protected]
Telephone number: 011-978-2145
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objectives of this Request for Information (RFI) are to gather market insights on the design, supply, and capability to deliver tea and coffee flasks suitable for onboard use by South African Airways (SAA). Specifically, SAA aims to identify flask solutions that support domestic, regional, and international flight operations, ensuring compatibility with airline catering environments. The objectives include exploring potential commercial considerations, ensuring products fit within existing airline storage bins, and maintaining high standards of quality, safety, durability, workmanship, and elegance.

Scope

The scope of this RFI encompasses the supply of tea and coffee flasks for onboard use by SAA. It includes:

  • Product design and material suitability
  • Workmanship and identification
  • Branding, weight, and dimensions
  • Compatibility with airline catering equipment
  • Supplier capability to support operational requirements

The products in scope are the coffee flask (item code SA 1227) and tea flask (item code SA 1235). The reference dimensions are approximately 226 mm in length, 127 mm in width, and 151 mm in height, with an approximate weight of 0.548 kg. Proposed products must fit within the silver Atlas bin size of approximately 410 mm x 260 mm x 265 mm.

Technical Requirements

The technical requirements for the proposed products include:

  • Use of food-grade materials suitable for airline and industrial catering
  • Uniformity in make, colour, and finish; dishwasher safe
  • Ability to withstand at least 5,000 dishwasher cycles
  • Designs that facilitate easy dishwasher loading and unloading
  • Clear numbering on each flask and its components, including lids
  • Distinct colours or markings to differentiate tea and coffee flasks
  • Proposed branding placement, surface dimensions, and labelling options, using Roboto Condensed Bold font where applicable

Skills and Capabilities Requirements

Vendors must demonstrate the following skills and capabilities:

  • Design and manufacturing expertise in high-quality, durable beverage flasks
  • Capability to produce products that meet airline catering standards
  • Ability to provide product drawings or images, dimensions, materials, finishes, and colours
  • Samples availability and compliance with safety and quality standards
  • Production capacity and lead times to support operational needs
  • Minimum order quantities and delivery options
  • Indicative pricing, warranty, spare parts, and after-sales support
This summary is AI generated. Download the tender documents for all the information.

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