Request for Proposal/s from Service Provider/s for the Hosting, Maintenance and Support of the Cloud-managed Backup Solution until 31 March 2030.

TETA25/COO/0007/CLOUD BACKUP SOLUTION

2025-12-11 11:00

Tender Closed on: 2026-01-26 11:00

Computer Backup Hardware, Software and Support, ICT Hardware, Software And Network Support Services, Information and Communications Technology

Gauteng, Johannesburg, Randburg

Transport Education and Training Authority

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Transport Education and Training Authority Tenders

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Tender Number: TETA25/COO/0007/CLOUD BACKUP SOLUTION
Department: Transport Education and Training Authority
Tender Type: Request for Proposal
Province: National
Closing Date: Monday, 26 January 2026 - 11:00
Place where goods, works or services are required: 344 PRETORIA AVENUE, TETA HOUSE, RANDBURG - FERNDALE - JOHANNESBURG - 2125
Special Conditions: NB. COMPULSORY BRIEFING MEETING WILL BE CONDUCTED ON THURSDAY, 11TH DECEMBER 2025 @ 11H00 THROUGH TEAMS: TO JOIN CLICK HERE: https://teams.microsoft.com/l/meetup-join/19%3ameeting_NWUzZGRlMzMtNDM4YS00NzA0LTliMzYtMDM1NTQ1ZDkwMGI2%40thread.v2/0?context=%7b%22Tid%22%3a%22608e81dc-2579-44b3-96e8-a6a20e3df552%22%2c%22Oid%22%3a%225f51d002-46c5-4e68-842c-3155d3257817%22%7d
ENQUIRIES:
Contact Person: Brenvan Samuels
Email: [email protected]
Telephone number: 011-577-7027
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Thursday, 11 December 2025 - 11:00
Briefing Venue: https://teams.microsoft.com/l/meetup-join/19%3ameeting_NWUzZGRlMzMtNDM4YS00NzA0LTliMzYtMDM1NTQ1ZDkwM

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to engage qualified service providers to implement, host, maintain, and support a cloud-managed backup and disaster recovery solution for TETA's information infrastructure. The solution aims to ensure daily, incremental, weekly, and monthly backups, facilitate rapid data recovery, and support business continuity until 31 March 2030.

Scope

The scope includes:

  • Provision of managed backup services for TETA’s servers, endpoints, and cloud applications (e.g., Microsoft 365).
  • Implementation of backup and disaster recovery for five offices with servers and virtual machines, including local and cloud storage components.
  • Support for approximately 45TB of raw data, excluding about 250 endpoints not currently backed up.
  • Rollout, support, and maintenance of backup solutions across all sites, including support for enterprise systems such as SQL servers, file servers, Active Directory, and domain controllers.
  • Ensuring backup retention, accessibility, and compliance with specified RTO and RPO targets.

Technical Requirements

The technical specifications include:

  • Cloud data storage with replication and multi-region capabilities.
  • Automated, real-time backup scheduling with granular recovery options.
  • Data recovery and restore capabilities, including system image and full system restores.
  • Versioning, retention, and rollback features for backup data.
  • Monitoring and reporting on backup status and errors.
  • Scalability and flexibility to support servers, endpoints, databases, VMs, and SaaS applications like Microsoft 365.
  • Security and compliance with relevant standards, including ISO 27001 certification.
  • Cost and resource optimization, mobility, and accessibility of backup data.

Skills Requirements

The bidder must demonstrate:

  • ISO 27001 certification with valid proof.
  • At least three (3) years of experience in implementing backup solutions.
  • Provision of CVs for project team members, including:
    • Project Manager: Minimum three (3) years’ project management experience in cloud backup solutions, with relevant NQF level 6/7 qualification or certification.
    • Support Personnel: Minimum three (3) years’ experience in enterprise backup support, with relevant IT qualifications and cloud backup certifications.
  • Experience in rolling out backup solutions, with reference letters supporting project history.
  • Ability to support and maintain the entire backup environment, including local and cloud components, across all specified sites.

All key personnel shall not be substituted without prior notification and approval from TETA.

This summary is AI generated. Download the tender documents for all the information.

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