Request for Proposals for the Provision of Employee Health and Wellness Services to the Northern Cape Provincial Treasury for the Period of 3 Years

NCPT/01/2026/27

See details below or the tender documentation

Tender Closed on: 2026-06-19 11:00

Employee Assistance Programmes (EAP) and Employee Wellness, Medical Services, Occupational Health and Safety

De Aar, Kimberley, Kuruman, Northern Cape, Springbok, Upington

Northern Cape Provincial Treasury

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Northern Cape Provincial Treasury Tenders

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Tender Number: NCPT/01/2026/27
Department: Northern Cape - Provincial Treasury
Tender Type: Request for Proposal
Province: Northern Cape
Closing Date: Friday, 19 June 2026 - 11:00
Place where goods, works or services are required: Cnr Knight & Stead Street, MetLife Tower/Post Office Building - Kimberley - Kimberley - 8301
Special Conditions: N/A
ENQUIRIES:
Contact Person: N/A
Email: [email protected]
Telephone number: 000-000-0000
FAX Number: 000-000-0000
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:
eSUBMISSION:
eSubmission Enabled: Submit Tender by eSubmission

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider to deliver comprehensive Employee Health and Wellness Services to the Northern Cape Provincial Treasury (NCPT) for a period of three (3) years. The aim is to create a safe, healthy, and resilient work environment, supporting employee well-being, productivity, and organizational effectiveness.

Scope

The scope encompasses the provision of a broad range of Employee Health and Wellness services, including:

  • Management and administration of the wellness program
  • 24/7 telephonic counselling services in multiple languages
  • Electronic health management via an employee portal
  • Regular reporting and monitoring of service utilization and outcomes
  • Face-to-face counselling sessions (up to six per issue per year)
  • Trauma and critical incident counselling
  • Psychosocial support sessions and training
  • Occupational therapy assessments and workplace accommodations
  • Disability awareness training
  • Communication and marketing of wellness initiatives
  • Provision of medical talks on health topics

The services must be accessible to approximately 426 employees across five regions in the Northern Cape, including their immediate family members, with provisions for telephonic support for those residing outside service areas.

Technical Requirements

The technical requirements include:

  • Dedicated account management and monthly reporting
  • Multilingual, fully qualified professional support staff for telephonic counselling
  • Online health platform with personalized assessments, health tools, and secure login
  • Regular dissemination of newsletters, videos, and awareness desk demonstrations
  • Provision of face-to-face counselling (up to six sessions per issue annually)
  • Trauma and critical incident support within 48 hours of incident
  • Proactive psychosocial support sessions and manager training
  • Occupational therapy services including workplace assessments and recommendations
  • Disability awareness training
  • Development of promotional materials and managerial guides
  • Confidentiality and data protection in line with professional standards
  • Adherence to relevant legislation, standards, and procurement policies

Skills Requirements

The bidder must demonstrate:

  • At least five (5) years of experience in Employee Health and Wellness services
  • Proven ability to deliver services across multiple districts in the Northern Cape
  • Capability to provide a culturally diverse counselling team fluent in relevant languages (Afrikaans, English, Setswana, isiXhosa)
  • Experience in managing electronic health platforms and reporting systems
  • Qualified professionals registered with relevant bodies (HPCSA, SACSSP, EAPA-SA)
  • Strong project management skills with dedicated account management
  • Capacity to develop and implement communication and marketing strategies
  • Ability to provide comprehensive training, awareness, and support materials for managers and employees
  • Compliance with all applicable legislation, including tax compliance, procurement laws, and confidentiality standards
This summary is AI generated. Download the tender documents for all the information.

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