Request for Quotation (rfq) for Appointment of a Service Provider for Supply of Specialised Museum Multimedia (audio) Guides

IZIKO RFQ R&E SEP PROJ IGC 26/05/2026

See details below or the tender documentation

Tender Closed on: 2026-06-18 11:00

Audio Visual and Photographic Equipment, Computer, Server and Networking Equipment, Information and Communications Technology, Libraries, Archives, Museums and other Cultural Activities, Services: General, Supplies: General

Cape Town, Western Cape

Iziko Museums of Cape Town

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Iziko Museums of Cape Town Tenders

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Tender Number: IZIKO RFQ R&E SEP PROJ IGC 26/05/2026
Department: Iziko Museums of Cape Town
Tender Type: Request for Quotation
Province: Western Cape
Closing Date: Thursday, 18 June 2026 - 11:00
Place where goods, works or services are required: 25 Queen Victoria Street - Cape Town CBD - Cape Town - 8001
Special Conditions: Quotes / Proposals, and accompanying documentation, must be emailed to [email protected]; [email protected]
ENQUIRIES:
Contact Person: Kagiso Theba
Email: [email protected]
Telephone number: 021-481-3917
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider capable of supplying specialised museum multimedia (audio) guides and related equipment to Iziko Museums of South Africa. The aim is to enhance visitor experience through high-quality digital interpretation tools, including audio, text, images, videos, and interactive content, supported by robust device management and content distribution systems.

Scope

The scope encompasses:

  • Provision of high-end multimedia handheld guide devices (e.g., Orpheo Touch or equivalent), supporting audio commentary, text, high-definition images, videos, 3D models, AR content, virtual tours, and geo-located maps.
  • Delivery of accessories such as lanyards, headphones, RFID tags, and RFID fixed readers/gates.
  • Supply of multi-slot charging stations compatible with the devices.
  • Provision of fleet management and Content Management System (CMS) software licenses.
  • Delivery, installation, and commissioning of all equipment at Iziko South African Museum.
  • Provision of maintenance and troubleshooting services post-installation.

Technical Requirements

The technical specifications for the multimedia guides include:

  • Device supporting audio, text, HD images, videos, 3D models, AR, and virtual tours.
  • Device features: touch screen, ambient light sensor, voice-over and screen-reader support, location-based services (indoor/outdoor maps), and device management capabilities.
  • Hardware: approximately 6 GB RAM, expandable microSD storage, battery life of around 3 hours per charge, and durability features for museum environments.
  • Accessories: lanyards, headphones, RFID tags, RFID fixed readers/gates.
  • Software: fleet management, content distribution, usage tracking, and batch configuration functionalities.
  • Built-in protections for theft and damage prevention.

Skills Requirements

The service provider must demonstrate:

  • Experience in supplying and managing multimedia devices and content systems for museums or similar cultural institutions.
  • Technical expertise in deploying and maintaining high-end multimedia hardware and software solutions.
  • Capability to provide ongoing technical support, maintenance, and troubleshooting services.
  • Proficiency in content management, device configuration, and usage tracking to ensure optimal operation and visitor engagement.
  • Compliance with administrative and legal documentation, including CSD registration, tax verification, B-BBEE certification, and adherence to procurement regulations.
This summary is AI generated. Download the tender documents for all the information.

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