Objectives

The primary objective of this tender is to appoint a service provider capable of conducting comprehensive background checks for employees of Johannesburg Water. The service provider must demonstrate the ability to verify various credentials and conduct criminal, credit, and other relevant checks to ensure the integrity and suitability of potential employees.

Scope

The scope includes providing background verification services on an as-and-when-required basis for recruitment within Johannesburg Water. The checks encompass:

• Driver’s license verification
• Professional driver permits
• ID verification
• Matric qualification verification
• Professional membership validation
• Tertiary qualification verification (South African, other African, and international institutions)
• Criminal record checks
• Credit checks

The service provider must also submit proposals highlighting organizational profile, rates, turnaround times, verification processes, and references from previous clients.

Technical Requirements

The technical requirements include:

• Submission of a detailed proposal with organizational profile and verification methodology
• Rates and turnaround times aligned with the attached pricing schedule
• Proof that verification is conducted directly by the service provider, not through third parties
• Provision of contactable references from at least three previous clients
• Compliance with the attached pricing schedule and specific goals
• Adherence to the submission guidelines, including use of company letterhead, visible email address, and submission in PDF format

Skills Requirements

The successful service provider must possess:

• Expertise in conducting comprehensive background checks, including criminal, credit, and qualification verifications
• Experience in verifying qualifications from South African, African, and international institutions
• Ability to provide timely turnaround of verification reports
• Capability to supply references demonstrating successful past engagements
• Knowledge of relevant legislation and compliance standards, including POPIA and PPPFA
• Proficiency in handling sensitive personal information securely and confidentially