The Appointment of a Service Provider for Development and Support of a Biometric Case Management System (bcms) for Inspectorate and to Procure Handheld Devices with Built-in Biometric Readers for the Period of Thirty-six (36) Months on an As-and-when-required Basis of Which After Care Services for Support and Maintenance Will Be Provided for the Same 36-months Period, with a Possible Extension of a Further Two (2) Years, Through Sita Rfb1183

DHA10-2026

2026-07-10 13:00

2026-07-24 11:00

CCTV, Access Control, Biometric Security and Alarm Systems, Information and Communications Technology, Mobile Devices - Supplies, Accessories and Maintenance

Gauteng, Pretoria

Department of Home Affairs

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Tender Number: DHA10-2026
Department: Home Affairs
Tender Type: SITA contract
Province: National
Closing Date: Friday, 24 July 2026 - 11:00
Place where goods, works or services are required: 230 Johannes Ramokgoase Street - Pretora - Pretora - 0002
Special Conditions: Only bidders that are accredited on SITA RFB 1183 are eligible to apply.
ENQUIRIES:
Contact Person: Mr Viwe Gqoli
Email: [email protected]
Telephone number: 012-406-2536
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Friday, 10 July 2026 - 13:00
Briefing Venue: MICROSOFT TEAMS
eSUBMISSION:
eSubmission Enabled: Submit Tender by eSubmission

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a service provider responsible for the development and support of a Biometric Case Management System (BCMS) for the Inspectorate. Additionally, the service provider will procure handheld devices with built-in biometric readers. The engagement spans a period of thirty-six (36) months on an as-and-when-required basis, with after-care services for support and maintenance provided for the same duration. There is also a possibility of an extension of a further two (2) years.

Scope

The scope includes:

  • Development of a Biometric Case Management System (BCMS) tailored for the Inspectorate.
  • Procurement of handheld biometric devices.
  • Provision of support and maintenance services for the BCMS and devices over 36 months.
  • Potential extension of services for an additional two years.

Technical Requirements

The technical requirements encompass:

  • Development of a secure, reliable, and scalable BCMS platform.
  • Procurement of handheld devices with integrated biometric readers capable of capturing and verifying biometric data.
  • Integration of biometric data capture and verification functionalities within the system.
  • Support for real-time data processing and case management functionalities.
  • Provision of after-care services including support, maintenance, and system updates for the entire contract period.
  • Compliance with relevant security standards and data protection regulations.

Skills Requirements

The successful service provider must demonstrate:

  • Expertise in biometric system development and integration.
  • Experience in developing case management systems, preferably within government or law enforcement contexts.
  • Proficiency in procurement and deployment of biometric handheld devices.
  • Capability to provide ongoing support and maintenance services.
  • Technical skills in software development, system integration, and cybersecurity.
  • Project management skills to ensure timely delivery and support.
  • Knowledge of relevant legal and data privacy standards applicable to biometric data handling.
This summary is AI generated. Download the tender documents for all the information.

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