The Appointment of a Service Provider for the Supply, Delivery, Installation, and Commissioning of an Automatic Terminal Information Service (atis) System at Bram Fischer International Airport (fabl), George Airport (fagg), Port Elizabeth Airport (fape), East London Airport (fael), Cape Town International Airport (fact), O.r Tambo International Airport (faor), King Shaka International Airport (fale),and the Aviation Training Academy (ata).

ATNS/TPG/RFP004/2025/2026/ATIS REPLACEMENT

2025-07-31 11:00

Tender Closed on: 2025-08-28 11:00

Airport Equipment and Operations, Computer Software Supply and License Management, Computer, Server and Networking Equipment, ICT Hardware, Software And Network Support Services, Information and Communications Technology

Eastern Cape, Free State, Gauteng, Johannesburg, Kempton Park, KwaZulu-Natal, Western Cape

Air Traffic and Navigation Services Company Limited

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Air Traffic and Navigation Services Company Limited Tenders

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Tender Number: ATNS/TPG/RFP004/2025/2026/ATIS REPLACEMENT
Department: Air Traffic and Navigation Services Company Limited
Tender Type: Request for Proposal
Province: National
Closing Date: Thursday, 28 August 2025 - 11:00
Place where goods, works or services are required: South Boulevard Road - kempton Park - Bruma - 1620
Special Conditions: No
ENQUIRIES:
Contact Person: Lament Nkadimeng
Email: [email protected]
Telephone number: 011-617-1218
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Thursday, 31 July 2025 - 11:00
Briefing Venue: Microsoft Teams

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a qualified service provider to supply, deliver, install, and commission an Automatic Terminal Information Service (ATIS) system across multiple airports and an aviation training academy. The project aims to ensure a reliable, high-availability ATIS system with comprehensive support and maintenance throughout its 10-year lifespan, aligning with ICAO standards and ATNS support concepts.

Scope

The scope encompasses the full lifecycle of the ATIS system, including:

  • Supply and delivery of hardware and software components
  • Installation and commissioning at specified airports and training academy
  • Development of detailed logistics support plans and documentation
  • Provision of training for ATNS personnel and system operators
  • Spare parts provisioning and management
  • Support and maintenance services, including software updates, hardware repairs, and system upgrades
  • Implementation of support and support management plans over four phases: development, implementation, validation, and application
  • Ensuring system performance, reliability, availability, and maintainability over a 10-year operational lifespan
  • Adherence to safety, quality, and ICAO compliance standards

Technical Requirements

The technical requirements specify that the bidder must provide a turnkey ATIS system with:

  • System availability of at least 99.95% (maximum 4.4 hours downtime annually) with restart times under 5 minutes
  • System reliability of 98.91% (maximum 4 failures per site per year)
  • Support for phased implementation, including development, site roll-out, validation, and ongoing support
  • Support concept based on a three-tiered model: Operator (1st line), Intermediate (2nd line), Depot (3rd line support)
  • Development of comprehensive plans including RAM, training, spares, test equipment, documentation, configuration management, and transport
  • Provision of detailed support plans covering logistics, maintenance, calibration, configuration control, and obsolescence management
  • Implementation of a robust support system with defined response times:
    • S1 (Critical): 30 minutes response, 4 hours resolution
    • S2 (Major): 60 minutes response, 1 day resolution
    • S3 (Minor): 24 hours response, resolution within 5 business days
  • Provision of a 10-year maintenance and support contract, including hardware/software support, LRU repairs, software updates, and compliance with ICAO standards
  • System documentation reflecting the as-built configuration, serial numbers, and installation details
  • Support for system obsolescence management and resource provisioning, including emergency support within 48 hours
  • Regular system performance and repair reports, with penalties for failure to meet repair turnaround times
This summary is AI generated. Download the tender documents for all the information.

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