The Appointment of a Travel Management Company (tmc) to Provide a Comprehensive Travel Management Service as and when Required by the Branch: Fisheries Management / Marine Living Resources Fund (mlrf) of the Department of Forestry, Fisheries and the Environment (dffe) for a Period of Five (05) Years.

Tender Number: MLRF216/26

2026-03-24 10:00

Tender Closed on: 2026-04-08 11:00

Travel agency, tour operator, reservation service and related activities

Cape Town, Western Cape

Department of Environment, Forestry and Fisheries

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Tender Number: Tender Number: MLRF216/26
Department: National - Environment, Forestry and Fisheries
Tender Type: Request for Bid(Open-Tender)
Province: Western Cape
Closing Date: Wednesday, 08 April 2026 - 11:00
Place where goods, works or services are required: Foretrust Building, 2 Martin Hammerschlag Way - Foreshore - Cape Town - 8001
Special Conditions: Refer to the general conditions attached to the bid pack.
ENQUIRIES:
Contact Person: Ms. Pamela Mtintelwa
Email: [email protected]
Telephone number: 073-164-6415
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: Yes Is it compulsory? Yes
Briefing Date and Time: Tuesday, 24 March 2026 - 10:00
Briefing Venue: https://teams.microsoft.com/meet/32508957054330?p=kKiZ5yjcsHPq9FgNoS

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to appoint a Travel Management Company (TMC) to provide a comprehensive travel management and logistic service for the Department of Forestry, Fisheries and the Environment (DFFE), specifically for the Fisheries Management / Marine Living Resources Fund (MLRF). The appointed TMC will deliver these services over a period of five (05) years, ensuring efficient, cost-effective, and reliable travel arrangements for all authorized travelers, including employees and external stakeholders.

Scope

The scope of work encompasses:

  • Provision of end-to-end travel services including air, accommodation, car rental, shuttle services, and conferencing logistics.
  • Management of travel requests, bookings, and approvals via online and manual systems.
  • Implementation of an online booking tool integrated with Oracle EBS and capable of interfacing with other travel systems.
  • Delivery of 24/7 travel support, including after-hours and emergency services.
  • Provision of value-added services such as destination information, travel alerts, and VIP services.
  • Regular reporting, travel reviews, and cost management to optimize expenditure.
  • Management of third-party service providers and compliance with relevant policies and legislation.

Technical Requirements

The technical requirements include:

  • An online automated booking and payment system accessible 24/7, with approval workflows and real-time notifications.
  • Integration capabilities with Oracle EBS and other government travel systems.
  • Features for booking flights (domestic, regional, international), accommodation, car hire, and shuttle services with real-time availability and fare comparisons.
  • Support for group bookings, visa and vaccination advisories, and foreign currency arrangements.
  • Automated reporting tools for travel expenditure, savings, refunds, and unused tickets.
  • A disaster recovery plan and system security measures compliant with government standards.
  • Provision of training, on-site support, and ongoing system administration.

Skills Requirements

The successful bidder must demonstrate:

  • Extensive experience (minimum of 4 years) in providing travel management services, with references to support.
  • Proficiency in implementing and managing online booking tools integrated with government financial systems.
  • Capability to deliver 24/7 support and emergency services with dedicated personnel.
  • Strong reporting and data analysis skills to facilitate cost control and strategic decision-making.
  • Qualified personnel with expertise in travel logistics, IT systems, and customer service.
  • Knowledge of relevant legislation, policies, and standards applicable to government procurement and travel management.
This summary is AI generated. Download the tender documents for all the information.

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