Objectives

The primary objective of this tender is to procure a Physiotherapy Hydrocollator Unit – a 4-pack moist heat unit designed for therapeutic heat treatment in physiotherapy departments. The procurement aims to ensure the supply of reliable, standards-compliant equipment that meets technical specifications, supports effective patient care, and facilitates training and maintenance by in-house technicians.

Scope

The scope encompasses the supply, delivery, installation, commissioning, and demonstration of the Hydrocollator Unit at East Boom CHC in KwaZulu-Natal. It includes providing optional accessories, spare parts, training, and ongoing technical support for the specified equipment. The procurement covers all aspects necessary for the operational readiness of the unit within the specified hospital environment, adhering to technical and safety standards.

Technical Requirements

• The unit must be a stainless steel, mobile Hydrocollator designed for physiotherapy heat therapy.
• Fitted with a reliable temperature control device regulating between 71°C to 74°C.
• Temperature regulation accuracy within ±10%.
• Heated water capacity of at least 40 liters with a reliable drain mechanism.
• Fitted with a safety temperature cut-out device (82°C to 85°C range).
• Incorporated LOW WATER SENSOR to shut down the unit if water levels are too low.
• Mobility features include at least four castors, with two having brakes.
• Unit dimensions, weight, and power consumption (not exceeding 1000 Watts) must be specified.
• Supplied with internal removable stainless steel racks for hotpacks of various sizes.
• Operate off a 220V ±10%, 50Hz, single-phase AC supply with a hospital-grade mains plug.
• Compliance with IEC 60601-1 and 60601-1-2 electrical safety standards.
• Includes comprehensive manuals, calibration software, optional accessories, and spare parts availability.
• Guarantee period of at least 12 months, with provisions for maintenance, repairs, and breakdown support during the warranty period.

Skills Requirements

• Proven capability to supply and install medical heat therapy equipment compliant with technical specifications.
• Established service and repair facility within KwaZulu-Natal, with qualified technicians trained by the original equipment manufacturer.
• Technicians must be available within 24 hours for maintenance and repairs, with proof of OEM training and certification.
• Provision of full training to in-house health technology technicians on calibration, maintenance, repair, and troubleshooting down to PCB level.
• Availability of spare parts, upgrades, and technical support for a minimum of the equipment’s operational life.
• Demonstrated ability to provide comprehensive manuals, software updates, and optional accessories as specified.