Objectives

The primary objective is to secure a qualified service provider to maintain and service seven (7) backup generator gensets at King Dinuzulu Hospital (KDHC). This ensures uninterrupted emergency power supply critical for healthcare operations, guarantees regulatory compliance, extends equipment lifespan, and minimizes downtime through proactive maintenance.

Scope of Work

The contract encompasses comprehensive servicing of seven backup generator gensets located at KDHC in KwaZulu-Natal. Key activities include:

• Routine inspections, performance testing, and fault diagnosis
• Preventive maintenance and corrective repairs as required
• Compliance with Department of Health maintenance standards
• Attendance at a compulsory site meeting to align on operational expectations, access protocols, and scheduling

All quotations must be submitted physically via the designated tender box at the KDHC main foyer. Electronic submissions are temporarily suspended pending further notice.

Technical Requirements

While detailed specifications are outlined in the full tender documentation, the service requires adherence to industry-standard genset maintenance protocols. Providers must demonstrate capability to:

• Perform oil, filter, coolant, and fuel system inspections and replacements
• Test batteries, alternators, and control panels using calibrated diagnostic tools
• Conduct load bank testing to verify full-capacity performance during simulated outages
• Ensure automatic transfer switch functionality and seamless power transition
• Comply with national safety, environmental, and occupational health regulations applicable to medical facility power backups

Skills and Qualifications

Contractors must employ certified personnel with proven expertise in institutional backup power systems. Required competencies include:

• Valid trade certifications or engineering qualifications in electrical/mechanical engineering or generator servicing
• Hands-on experience troubleshooting complex genset control systems and performing load testing
• Knowledge of manufacturer specifications, preventive maintenance schedules, and safety protocols in active healthcare environments
• Ability to interpret technical manuals, complete maintenance reports, and adhere to public sector procurement and compliance standards

Explanation of Technical Terms

• Genset: Short for generator set, a self-contained unit combining an internal combustion engine with an electrical generator to produce standby or emergency power.
• Load Bank Testing: A controlled procedure where an external electrical load is applied to the generator to verify its ability to deliver rated power under stress, ensuring reliability during actual grid failures.
• Automatic Transfer Switch (ATS): An electrical device that automatically detects mains power failure and switches the facility’s power source to the backup generator without manual intervention, then reverts once normal supply is restored.