Objectives

The primary objective of this tender is to establish a 6-month contract for rendering porter and messenger services at Victoria Mxenge Hospital (VMH). The services include patient transport, specimen transfer, waste management, and general support within the hospital environment to ensure smooth hospital operations and patient care.

Scope

The scope encompasses providing 15 porters and messengers to cover various hospital departments, including stores, wards, theatre, X-ray, trauma, hygiene & grounds, and supply chain management. The services are required during specified operational hours, including weekends and public holidays, for a period of six months. The scope also includes providing uniforms, safety gear, training, and ensuring compliance with health and safety protocols.

Technical Requirements

• Provision of porters/messengers to assist with patient movement, specimen transfer, waste management, and general hospital support.
• Staff must be neatly dressed in uniforms with printed company name and ID badges at all times.
• Ensure all shifts are adequately staffed, with coverage for biological breaks, leave, and absenteeism.
• Supervision by designated team leaders, with liaison to hospital management and operational staff.
• Compliance with health and safety standards, proper handling of hospital equipment, and maintaining patient confidentiality.
• Provision of all necessary uniforms, safety shoes, and in-service training for staff.
• Adherence to hospital policies regarding patient care, confidentiality, and safety protocols.

Skills Requirements

• Good communication and respectful attitude towards patients, staff, and visitors.
• Ability to handle hospital equipment, documents, and specimens responsibly.
• Knowledge of health and safety protocols related to patient handling and waste management.
• Basic in-service training to ensure quality service delivery.
• Registration with the Department of Labour, including valid Letter of Good Standing, COID registration, and UIF registration.
• Capability to work in a team, manage shifts, and respond to emergencies effectively.