Tender Summary: FIN 08/2026 Qlik Sense Migration / Integration

Objectives

The Durban International Convention Centre requires a service provider to migrate existing QlikView data models to the QlikSense Cloud platform. The primary objectives are to modernize the analytics infrastructure, enable real-time data integration via APIs, ensure data accuracy through automated updates, and build internal capacity through comprehensive training for users and administrators.

Scope of Services

The service provider must execute the following mandatory scope of work:

• Migration and Reconfiguration: Rebuild and migrate eleven specific QlikView models to QlikSense Cloud, including Invoice Service Order, ISO Model, Maintenance Jobs, Event Forecast, Feedback Model, Opportunities, Occupancy, Sales Model, Revenue Report Sales, Debtors, and CRM.
• API Integration: Configure API interfaces to extract data from the cloud-based Momentus Events Management System and JD Edwards.
• Testing and Validation: Test all models for validation and ensure support for hourly data updates.
• Data Accessibility: Ensure all required table data is accessible via QlikSense and provide connection details to business analysts.
• Automation: Setup automatic updating of models.
• Training: Deliver training sessions for end-users and system administrators.

Technical Requirements

• Proven capability in QlikSense Cloud architecture and QlikView-to-QlikSense migration.
• Expertise in API development and integration with third-party systems (specifically Momentus and JD Edwards).
• Ability to re-configure legacy QlikView scripts for cloud compatibility and automated data refresh schedules.
• Capacity to conduct rigorous testing protocols to validate data integrity and hourly update functionality.
• Compliance with the Protection of Personal Information Act (POPIA) regarding data handling.

Skills Requirements

• Experience and Certification: Providers must demonstrate significant experience in QlikView or QlikSense migration and integration. Submission of a company profile and two positive reference letters for similar Qlik projects is mandatory.
• Technical Personnel: Detailed CVs of technicians must be provided. Staff must exhibit strong programming and ETL (Extract, Transform, Load) skills. Note: The tender documents contain a reference to "less than 5 years' experience," which appears contradictory to standard minimum experience thresholds; bidders may need to clarify this requirement during evaluation.
• Training Capability: Qualified personnel to conduct effective training for diverse user groups.

Unusual or Complicated Terms

• 80/20 Preference Point System: An evaluation method where 80 points are allocated for price and 20 points for specific socio-economic goals. For this tender, the specific goal is the promotion of South African-owned enterprises. Points are weighted based on the bidder's location, with maximum points awarded to enterprises owned by the eThekwini Municipality.
• MBD Forms: Mandatory South African government bidding documents (MBD 4, 6.1, 8, and 9) covering declarations of interest, preference claims, past supply chain practices, and independent bid determination.
• CSD and eThekwini Vendor Portal: Bidders must be registered on the National Treasury Central Supplier Database (CSD) and the eThekwini Municipality Vendor Portal with "Active" status to be considered responsive.
• POPIA: The Protection of Personal Information Act, which mandates strict adherence to data privacy regulations when processing personal information during service delivery.