Objectives

To equip eleven municipal secretarial staff members with advanced administrative, technological, and interpersonal competencies through a targeted three-day training programme. The initiative aims to improve operational efficiency, modernise record-keeping practices, integrate artificial intelligence into daily workflows, and foster professional workplace relationships.

Scope

The service provider will deliver a comprehensive three-day training course scheduled for 3–5 September 2026. The programme covers six core modules focusing on public sector administration, electronic filing, AI applications for administrators, digital collaboration, time management, relationship management, and professional communication. The provider must supply a firm delivery schedule and ensure all training materials and facilitation are completed within the specified dates.

Technical Requirements

• A written quotation submitted on official business letterhead, valid for a minimum of thirty days.
• A clearly stated firm delivery period for the training programme.
• Valid Tax Clearance Pin documentation.
• Active registration with the Central Supplier Database (CSD).
• Submission of a completed MBD4 (Declaration of Interest) form.
• Full compliance with the Protection of Personal Information Act (POPIA) and Promotion of Access to Information Act (PAIA) regarding data handling and participant information.
• Adherence to an 80/20 preference scoring evaluation model, where 80 points are allocated to price and 20 points to socio-economic transformation targets based on black ownership percentages.

Skills Requirements

• Demonstrated expertise in public sector administrative systems and electronic records management.
• Ability to design and deliver practical training on real-world AI applications tailored for administrative professionals.
• Proficiency in teaching digital collaboration tools, time-saving strategies, and priority-based task management.
• Strong facilitation capabilities in workplace relationship management, including conflict resolution, navigating office dynamics, and adapting to shifting roles and resources.
• Expertise in professional communication training, emphasising emotional intelligence, active listening, and considerate interpersonal engagement.

Explanation of Unusual or Complicated Terms

• MBD4 Form: A standard South African municipal procurement document that requires suppliers to disclose any actual or potential conflicts of interest related to the tender process.
• CSD (Central Supplier Database): The official national registry maintained by the South African government where all vendors must register to qualify for public sector contracts.
• 80/20 Preference Scoring System: A procurement evaluation framework where 80% of the total score is determined by price competitiveness, while 20% is reserved for Broad-Based Black Economic Empowerment (B-BBEE) objectives. Points are awarded based on black ownership: 100% equals 20 points, over 51% equals 18 points, and under 51% equals 14 points.
• POPIA & PAIA: South African legislation governing personal data privacy and public access to information. Compliance ensures the service provider legally safeguards participant data and municipal records throughout the training engagement.