Prepaid Airtime for a Period of 4 Months

RFQ-112-433

See details below or the tender documentation

Tender Closed on: 2026-06-08 11:00

Information and Communications Technology, Internet Services - Connectivity, Websites, Email, Telecommunications, Broadcasting and WiFi

Gauteng, Pretoria

Statistics South Africa

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Tender Number: RFQ-112-433
Department: Statistics South Africa
Tender Type: Request for Quotation
Province: Gauteng
Closing Date: Monday, 08 June 2026 - 11:00
Place where goods, works or services are required: 1 koch street, Isibalo House - salvokop - PRETORIA - 0002
Special Conditions: Please send your Quotations to [email protected]
ENQUIRIES:
Contact Person: SCMRFQ
Email: [email protected]
Telephone number: 012-337-6373
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure a service provider capable of delivering automated, digital, multi-network prepaid airtime distribution in South Africa. The solution should support the loading of variable rand values directly to recipients' mobile numbers across all major mobile network operators, ensuring seamless, secure, and reliable airtime top-ups over a period of four months.

Scope

The scope of work includes:

  • Provision of a digital platform (portal or API) for pinless airtime distribution across Vodacom, MTN, Telkom, and Cell C.
  • Bulk processing capabilities for large transaction volumes with upload via CSV or XLSX files.
  • Automated notifications via SMS for successful transactions.
  • Reporting functionalities including loading and fault reports.
  • Fault management and automatic reconciliation of failed transactions.
  • Ensuring system availability and disaster recovery measures.

Technical Requirements

The technical specifications include:

  • Support for pinless, variable rand-value airtime top-ups that reflect as airtime credit on the recipient's device.
  • Secure portal or API for bulk requests and individual transactions.
  • Automated SMS notifications with customizable message content.
  • Generation of detailed loading and fault reports for each batch.
  • Fault reporting with specific failure reasons.
  • Automatic reconciliation of failed transactions within 24 hours.
  • Guarantee of at least 99.9% system uptime monthly.
  • Disaster recovery with redundant server hosting and daily backups.

Skills Requirements

The service provider must demonstrate:

  • Proven capability to develop and operate a functional digital portal or API for pinless airtime distribution.
  • Ability to process more than 1,000 transactions within 30 minutes.
  • Experience in generating comprehensive loading and fault reports as specified.
  • Strong business continuity and disaster recovery architecture, including redundant hosting and backup procedures.
  • Positive track record supported by reference letters from at least three clients for bulk digital airtime services.
This summary is AI generated. Download the tender documents for all the information.

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