To Provide Prepaid Airtime

RFQ-112433

See details below or the tender documentation

Tender Closed on: 2026-05-11 11:00

Information and Communications Technology, Internet Services - Connectivity, Websites, Email, Telecommunications, Broadcasting and WiFi

Gauteng, Pretoria

Statistics South Africa

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Tender Number: RFQ-112433
Department: Statistics South Africa
Tender Type: Request for Quotation
Province: Gauteng
Closing Date: Monday, 11 May 2026 - 11:00
Place where goods, works or services are required: 1 koch street, Isibalo House - salvokop - PRETORIA - 0002
Special Conditions: Please send your Quotations to [email protected]
ENQUIRIES:
Contact Person: SCMRFQ
Email: [email protected]
Telephone number: 012-337-6373
FAX Number: N/A
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure a service provider capable of delivering automated, digital distribution of prepaid airtime in South African Rand (ZAR) across all major mobile network operators (Vodacom, MTN, Telkom, and Cell C). The solution should facilitate pinless, variable-value airtime top-ups, ensuring seamless, real-time credit loading to recipients' mobile devices, accompanied by notifications and comprehensive reporting.

Scope

The scope of work includes:

  • Provision of a digital platform (portal or API) for bulk and individual Rand-value airtime top-ups without physical or PIN-based vouchers.
  • Support for variable Rand values (e.g., R12, R55, R103) and real-time credit reflection on recipient devices.
  • Bulk processing capabilities via upload of CSV or XLSX files.
  • Automated notification SMS to recipients post successful load, with customizable message content.
  • Reporting functionalities, including loading reports and fault reports with detailed failure reasons.
  • Automatic reconciliation and refund of failed transactions where funds were deducted.
  • Ensuring system availability with high uptime and disaster recovery measures.

Technical Requirements

The technical specifications include:

  • Development or integration of a secure digital portal or API supporting pinless, variable-value airtime distribution.
  • Capability to process over 1,000 transactions within 30 minutes.
  • Generation of detailed loading and fault reports as per specified formats.
  • SMS notification system with customizable message templates.
  • System uptime guarantee of at least 99.9% monthly.
  • Business continuity plan (BCP) and disaster recovery arrangements, including redundant server hosting with a maximum outage of 2 hours and daily data backups.

Skills Requirements

The service provider must demonstrate:

  • Proven experience in implementing digital airtime distribution systems, supported by reference letters from at least three clients.
  • Technical capability to handle bulk transactions efficiently and reliably.
  • Ability to provide comprehensive reporting tools and fault management systems.
  • Capacity to ensure high system availability and implement disaster recovery solutions.
  • Compliance with all administrative requirements, including CSD registration, tax compliance, company registration, B-BBEE certification, and bank proof.
This summary is AI generated. Download the tender documents for all the information.

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