Request for Quotation for Intergarated Campus Administration System (icas) Re Advert

HO/ICT/10365898/11/2025/2

See details below or the tender documentation

Tender Closed on: 2025-12-05 10:00

Computer Software Supply and License Management, ICT Hardware, Software And Network Support Services, Information and Communications Technology, Software Programming and Application Development

Gauteng, Johannesburg

Passenger Rail Agency of South Africa

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Passenger Rail Agency of South Africa Tenders

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Tender Number: HO/ICT/10365898/11/2025/2
Department: Passenger Rail Agency of South Africa
Tender Type: Request for Quotation
Province: National
Closing Date: Friday, 05 December 2025 - 10:00
Place where goods, works or services are required: 30 WOLMARANS STREET - JOHANNESBURG - JOHANNESBURG - 2001
Special Conditions: N/A
ENQUIRIES:
Contact Person: Lulama Lufundo
Email: [email protected]
Telephone number: 012-748-7221
FAX Number: 012-748-7221
BRIEFING SESSION:
Is there a briefing session?: NO Is it compulsory? NO
Briefing Date and Time:
Briefing Venue:

This tender is also available from www.etenders.gov.za


Tender Summary

Objectives

The primary objective of this tender is to procure renewal and support services for the Integrated Campus Administration System (ICAS), a critical training software used by PRASA Train Operations. The aim is to secure software licenses for two years, ensure system support, upgrades, migration, and enhancements to maintain system stability, compatibility, and compliance with regulatory requirements.

Scope

The scope of work includes:

  • Provision of product keys for ICAS software operation.
  • Technical support for software-related issues.
  • Documentation and guidelines for installation and usage.
  • Providing a two-year license renewal quotation payable annually.
  • Super-user and technical training.
  • Ensuring continuous licensing without interruption.
  • Services for system enhancements to ensure compatibility with latest operating systems and databases.

Technical Requirements

The bidder must meet the following mandatory technical requirements:

  • Provide valid product keys for the ICAS software system.
  • Offer technical support for resolving software issues.
  • Supply documentation and guidelines for installation and operation.
  • Deliver a two-year quotation for software licenses, payable annually.
  • Provide training for super-users and technical administrators.
  • Support system upgrades and migration services to maintain compatibility with current infrastructure.
  • Ensure licenses are active and valid for the duration of the contract without interruption.

Skills Requirements

The successful bidder must demonstrate:

  • Experience in supporting and reselling ICAS or similar training management systems.
  • Provision of at least two client reference letters confirming relevant experience.
  • Partnership or ownership documentation with the OEM for ICAS, indicating resellership or distributorship status.
  • Capability to deliver technical support, system upgrades, and migration services.
  • Ability to provide comprehensive training to super-users and administrators.
  • Compliance with all mandatory technical and administrative requirements as specified in the tender.
This summary is AI generated. Download the tender documents for all the information.

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