Objectives

The primary objective of this tender is to procure Cisco training for four officials, including a five-day training program and examination on Cisco Certified Support Technician (Networking). The training aims to enhance the participants' skills in Cisco networking support and prepare them for certification.

Scope

The scope of the tender includes:

• Training four officials over a period of five days, scheduled for the last week of July 2026.
• Delivery of a comprehensive Cisco Certified Support Technician (Networking) training program, including assessments and certification.
• Provision of training at the supplier’s training facility.
• Preparation of program outline, methodology, and assessment procedures.
• Provision of facilitator qualifications, CVs, and accreditation documentation.

Technical Requirements

The technical requirements for the tender include:

• Delivery of a structured training program with clear outline and methodology (blocks, lectures, assessments).
• Assessment of learners with certification of competence upon successful completion.
• Facilitators must be qualified in ICT, specifically CCST (Networking), with facilitation certificates.
• Attach Cisco accreditation and institutional accreditation as a training service provider, along with any other relevant professional affiliations.
• The training must be conducted at the bidder’s training facility.

Skills Requirements

The skills requirements specify that facilitators must:

• Be qualified in ICT, with specific expertise in Cisco CCST (Networking).
• Possess facilitation certificates demonstrating their ability to deliver quality training.
• Have relevant accreditation and institutional recognition as a training provider.
• Provide CVs of facilitators, which must be the same individuals who will conduct the training or, in case of replacements, facilitators with equivalent qualifications.