Tender Summary: Development of Spazashops Addressing and Management System

Bid Number: 2026/27-16
Closing Date: 22 October 2026 at 12:00
Contract Period: 36 months

Objectives

The primary objective is to design, develop, and implement a centralized digital platform specifically tailored for the addressing, registration, and ongoing management of spaza shops within the municipality. The system aims to improve spatial data accuracy, streamline administrative oversight, and support informed decision-making regarding informal retail operations.

Scope of Work

• Develop a custom software solution integrating geospatial addressing capabilities with business management functions.
• Enable efficient tracking, documentation, and reporting of spaza shop locations, operational status, and compliance metrics.
• Provide system deployment, user training, technical support, and maintenance throughout the 36-month contract period.
• All detailed functional specifications, deliverables, performance standards, and contractual conditions are contained within the official bid documents.

Technical Requirements

Bidders must demonstrate the capacity to deliver a secure, scalable, and interoperable software system. Expected technical competencies include:

• Proficiency in full-stack software development, database management, and geospatial mapping technologies.
• Ability to design responsive user interfaces and automated reporting modules aligned with municipal data governance standards.
• Implementation of robust cybersecurity measures, data backup protocols, and system redundancy mechanisms.
• Capability to conduct rigorous testing, quality assurance, and post-deployment troubleshooting.

Skills and Experience Requirements

Evaluation prioritizes proven corporate track records and qualified implementation teams. Bidders must satisfy the following criteria:

• Company Experience (60 points): Evidence of successfully delivering comparable software development or municipal management systems.
• Key Personnel (40 points): Submission of detailed CVs for essential roles, including project management, software engineering, database administration, and quality assurance.
• Minimum Qualification Threshold: A mandatory cut-off score of 75 points must be achieved across all evaluation criteria to remain eligible for award consideration.

Explanation of Key Terms and Requirements

• Spazashops: Informal, small-scale retail enterprises prevalent in South African communities. The tender focuses on creating a structured digital framework to formally register, locate, and monitor these businesses.
• Addressing and Management System: A hybrid software application combining precise location mapping (addressing) with operational management tools (inventory, compliance, reporting, and analytics) optimized for informal retail sectors.
• 80/20 Preference Point Scoring: A South African public procurement policy where 80% of evaluation points are allocated to price and technical merit, while 20% are reserved for preferential procurement aimed at advancing historically disadvantaged individuals and entities.
• Cut-off Score (75 points): The minimum aggregate score required to qualify for the next stage of the procurement process. Bids falling below this threshold are automatically disqualified regardless of pricing.