Contact Centre and Call Centre Solutions, Hotlines and Helplines Tenders

7Open Tenders
1Closing This Week
11Added This Month

Browse current and past Contact Centre and Call Centre Solutions, Hotlines and Helplines tenders published by South African government departments, municipalities, state-owned entities and private companies looking to procure contact centre and call centre solutions, hotlines and helplines.

Tenders in this category ask suppliers to quote on contact centre and call centre solutions, hotlines and helplines - anything from once-off supply contracts to multi-year service agreements, depending on the issuing organisation's needs. Requirements, BEE and compliance criteria differ per tender, so review each listing individually.

Looking across past listings, King Cetshwayo Municipality, Road Accident Fund and City of Tshwane are among the most frequent issuers; and Gauteng, Pretoria and Western Cape account for the bulk of these listings geographically.

Every entry links through to the original tender notice, including the closing date, tender number and any attached specification documents, so you can check eligibility and submission requirements before you apply.

Click through to any listing below for the full tender details, closing date and downloadable documentation, then contact the relevant person to submit your bid. If you need contact centre and call centre solutions, hotlines and helplines suppliers yourself, use our Send Us Your Tenders page to reach our subscriber network directly and receive quotations from suitable suppliers and service providers.

Total Posts: 59
Sort by Briefing Date: ▼ ▲ Sort by Closing Date: ▼ ▲
Tender Title Tender Number Briefing Date Closing Date
Supply, Implementation, Maintenance and Support of a Unified Channel Management (contact Centre) Solution with Integrated Telephony for the City of Cape Town Emergency and Non-emergency Contact Centres 021S/2026/27 2026-08-17
09:00
2026-09-16
10:00
Re-advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months Q01-01-2026-27 - 2026-07-28
10:00
Provision of Telephone Management Services Bid No: 01/2026-27 - 2026-08-19
12:00
Establishment and Maintenance of a Fraud Hotline for Bcmm for a Period of Twelve Months RFQ/OCM/2026-27/04 - 2026-07-17
11:00
Request for Bid/proposal for Call Centre Services RFP: GSM025/2026 2026-07-13
12:30
2026-07-20
17:00
Advertisement: Appointment of a Service Provider to Host the City of Tshwane’s Fraud Hotline Facilities at Its Own Call Centre for a Period of Six Months Q01-2026-27 2026-07-08
11:00
2026-07-14
10:00
The South African Social Security Agency Hereby Invites Request for Information Specifications (rfi) for Cloud-based Omni-channel Contact Centre as a Service (ccaas) RFI:01-26-ICT-HO - 2026-07-20
11:00
Appointment of a Service Provider to Establish and Manage the 24/7/365 Days Anti-corruption Hotline Number for Capricorn Tvet College for Period of Thirty-six (36) Months. CCTVET/CAP/06/04 2026-07-09
11:30
2026-07-22
10:00
Appointment of Service Provider to Provide 24 Hours Fraud and Corruption Hotline Services to National Regulator for Compulsory Specifications for Period of 36 Months RFQ NO. 012-26 - 2026-07-09
11:00
Total Posts: 59

Click on the city names below to find more Contact Centre and Call Centre Solutions, Hotlines and Helplines tenders in that city

Click on the city names below to find more Contact Centre and Call Centre Solutions, Hotlines and Helplines tenders in that city

Click on the city names below to find more Contact Centre and Call Centre Solutions, Hotlines and Helplines tenders in that city

Why not let us send tenders to your inbox?

from R120 per month