Contact Centre and Call Centre Solutions, Hotlines and Helplines Tenders in Western Cape

Total Posts: 36
Tender Title Tender Number Briefing Date Closing Date
Supply, implementation, maintenance and support of a unified channel management (contact centre) solution with integrated telephony for the city of cape town emergency and non-emergency contact centres 021S/2026/27 2026-08-17 09:00 2026-09-16 10:00
Supply, implementation, maintenance and support of a unified channel management (contact centre) solution with integrated telephony for the city of cape town emergency and non-emergency contact centres 21S/2026/27 - 2026-09-16 10:00
Supply, Implementation, Maintenance and Support of a Unified Channel Management (contact Centre) Solution with Integrated Telephony for the City of Cape Town Emergency and Non-emergency Contact Centres 021S/2026/27 2026-08-17 09:00 2026-09-16 10:00
Fq/sm 9/27: Procurement of Online Management Service – Tip-off Line until 30 June 2027 FQ/SM 9/27 - 2026-06-25 08:00
47298 – Proposals on the Implementation, Management, Coordination of the Bvm Whistle Blowing Hotline for a 12 Month Period from 01 July 2026 Till 30 June 2027 47298 - 2026-06-12 11:00
Fq/sm 3/27: Procurement of Online Management Service – Tip-off Line until 30 June 2027 FQ/SM 3/27 - 2026-06-12 08:00
Whistle Blowing Hotline Services CO/419/05/2026 - 2026-06-11 16:00
Whistle Blowing Hotline Services CO/419/05/2026 - 2026-05-27 16:00
Appointment of Service Provider for the Provision and Implementation of a Cloud-based Contact Centre Solution for a Period of Five (5) Years SCMN002/2026-27 2026-04-28 10:00 2026-05-19 11:00
Request for Quotation for Whistle Blowing Services & Reporting – 3 Years FBC B2/2026 - 2026-05-04 11:00
Service Provider for Management of Fraud Hotline Q11877/2025 2026-03-16 11:00 2026-03-24 11:00
Appointment of Service Provider for the Provision and Implementation of a Cloud-based Contact Centre Solution for a Period of Three (3) Years. SCMN002/2025-26 - 2026-03-27 11:00
Provision of an Anti-fraud Hotline for the Period 11 November 2026 - 30 June 2029 HES-CORP 07/2526 - 2026-04-02 12:00
Rfq-renewal of Cisco Webex Services for the Period of 12 Months SANPC/272/01/2026 - 2026-02-06 16:00
Service Provider to Manage Fraud Hotline Q11848/2026 - 2026-01-19 11:00
Cancellation: Appointment of a Service Provider for the Supply, Installation and Maintenance of a Unified Communications Platform CANCELLATION: TDR58/2025/2026 - 2026-01-09 12:00
Drakenstein Municipality Centralised Customer Care Communication Portal for Bulk Sms Database Solution COMMAR 1/2025 2025-12-04 11:00 2026-01-15 10:00
Service Provider for Fraud Hotline Q11735/2025 - 2025-10-31 11:00
The Department of the Premier Wishes to Invite Potential Bidders to Submit a Bid for the Procurement of Contact Centre Services for the Department of the Premier Within the Western Cape Government for a Period of 36 (thirty-six) Months. FMA 0006-2025/26 2025-09-09 11:00 2025-09-25 11:00
Fq 1/26 Fraud Hotline FQ 1/26 - 2025-06-12 14:00
37992: Proposals on the Implementation Management Coordination of the Breede Valley Municipality Whistle Blowing Hotline for a 12 Month Period from 01 July 2025 Till 30 June 2026 37992 - 2025-05-09 11:00
Provision of Fraud and Corruption Hotline Services for Saldanha Bay Municipality for the Period 01 July 2025 Till 30 June 2028. SBM 33/24/25 - 2025-04-04 12:00
The Establishment of an Anti-fraud Helpline for Garden Route District Municipality for a Period of Three Years. GRDM/20/24-25 - 2025-03-24 11:00
Bid 04.2024 Ho: Whistle Blower Hotline Services - - 2025-02-13 12:00
Whistle Blower Hotline Services 04.2024 HO - 2025-02-13 12:00
Anti-fraud Hotline for Mossel Bay Municipality TDR74/2024/2025: - 2025-01-17 12:00
Anti-fraud Hotline for Mossel Bay Municipality TDR74/2024/2025 - 2025-01-17 12:00
Formal Tender: Td 03/10/2024: Provision of an Anonymous Fraud Hotline Service from Date of Appointment Up to 30 June 2027. FORMAL TENDER: TD 03/10/2024 - 2024-11-15 12:00
Formal Tender: Td 01/08/2024: Provision of an Anonymous Fraud Hotline Service from the Date of Appointment Up to 30 June 2027 FORMAL TENDER: TD 01/08/2024 - 2024-08-30 12:00
Purchasing of a Whistleblowing Hotline Service for a Period of Three (3) Years Q 14/2024 - 2024-06-07 12:00
Providing a Fraud Hotline Service from 1 July 2024 to 30 June 2027 RM 2/2024 - 2024-03-14 10:00
Appointment of a Service Provider Regarding the Implementation, Management and Co-ordination of the City's Independent 24-Hour Fraud Hotline 259S/2022/23 2023-03-09 10:00 2023-03-27 10:00
Establishment, Implementation, Monitoring and Awareness of an Independent Anti-Fraud and Corruption Reporting Hotline for the Period Ending 30 June 2025 T2022/049 - 2022-12-13 11:00
Provision of Fraud and Corruption Hotline Services for Saldanha Bay Municipality for the Period 1 July 2022 to 30 June 2025 SBM 36/21/22 - 2022-07-22 12:00
Proposals for the Execution of the Standard Transfer Specification (STS) Prepayment Meter Token Identifier (TID) Rollover Key Change Process by Means of Call Centre Support and Site Visits in the Swartland Municipal Area During a Two-Year Contract Period from 1 July 2022 to 30 June 2024 T63/21/22 - 2022-06-03 12:00
Anti-Fraud Hotline for Mossel Bay Municipality TDR255/2021/2022 - 2022-01-21 12:00
Total Posts: 36

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